How to fix an iPhone 6s that’s stuck on blank screen after iOS 13 update

Display issues in mobile devices like when being stuck on blank screen are usually due to memory problems, rogue apps, and software bugs. In worst scenarios, a device could get stuck due to hardware damage. For hardware-related problems on stuck display, service/repair is typically needed. However, software-related stuck display issues can be dealt with by some workarounds. Mapped out below are recommended solutions to a similar issue on the iPhone 6s that’s stuck on blank screen after the iOS 13 update. Read on to find out what to do if your iPhone ends up being stuck after installing the latest firmware update.

Before moving on, feel free to browse through our troubleshooting pages to find potential solutions to other problems with your other Apple devices. If your iOS handset is in the list of our supported devices, then you can visit its exclusive troubleshooting page and find the problem that you need help dealing with. You can refer to or use our provided solutions and workarounds if needed. In the case where you’d prefer to get direct assistance from us, simply fill up our iOS issues questionnaire and hit submit to contact us.

 

Troubleshooting an iPhone 6s that’s stuck on blank screen after iOS 13 update

As mentioned earlier, stuck display issues can directly be attributed to hardware damage. But considering your case that your iPhone 6s just started to get stuck on blank screen after updating to iOS 13, the problem on hand may likewise be software-related. To eliminate software-related factors that might have caused your device to get stuck on blank screen after the update, try the following solutions.

 

First solution: Force restart your iPhone 6s that’s stuck on blank screen after iOS 13 update.

Problems depicted by sudden unresponsiveness or frozen display are often due to some random app crashes. This is likely what happened to your apps, particularly those that were left suspended or running during the update installation. Usually, the transpiring symptoms are minor and thus can easily be dealt with by a force restart. If you haven’t already, then this should be the first possible solution you should try on. Simply follow these steps:

  1. Press and hold both the Sleep/Wake button and the Home button for at least 10 seconds.
  2. When you see the Apple logo on the screen, release both buttons.

If your iPhone managed to boot up and work properly again after a forced restart, proceed with these subsequent methods to eliminate minor triggers from within the system structure of the device. Otherwise, skip to the second and/or later solutions.

  • Check and manage internal memory. Memory-related issues like when your iPhone’s internal storage space is shrinking can also lead to similar symptoms. The size of the update file is around 2 gigabytes, so your phone must have at least double of that storage space to be able to perform smoothly after the update. To rule out memory problems , particularly insufficient storage from the underlying cause, follow these steps to check and manage the internal memory of your iPhone 6s:
    • From the Home screen, tap Settings.
    • Tap General.
    • Select iPhone Storage.
    • Scroll down to view used and available memory on the phone.
    • You can also examine the graph to view what is using the memory of your device or see how much memory each app is using.

If the available memory is less than a gigabyte, that would already denote the need for you to free up some space. With that said, delete all unused apps and contents including old files and messages from your iPhone. You can also move some of your critical files to other storage media like a computer drive via iTunes.

  • Install pending app updates. Apps that are more prone to acting up from a major system update are usually those that were not up to date. To eliminate this from the possible culprits, follow these steps to check for and manually install pending app updates on your iPhone 6s via App Store:
    • From the Home screen, tap on the App Store icon to open the application.
    • Tap on Today tab at the bottom. 
    • Then tap on the user profile icon (Apple ID header) on the top right corner of the screen. You should see the account details. 
    • Scroll down to the Available Updates section. 
    • Tap on Update next to the YouTube app to install pending update for the app. 
    • If multiple app updates are available, tap on Update All to update all apps simultaneously. 

Reboot your iPhone after installing all pending app updates. This is necessary to ensure that all new software changes are properly implemented.

  • Reset all settings. Restoring the original options and values may also be the key to resolving the issue if incorrect settings or invalid overrides are the trigger. Just follow these steps to reset all settings on your iPhone 6s:
    • From the Home screen, tap Settings.
    • Select General.
    • Scroll down and tap on Reset.
    • Select the option to Reset all settings.
    • If prompted, enter your device passcode to proceed.
    • Then tap Reset again to confirm that you’d like to reset all settings on your device.

Wait for your iPhone to finish resetting and then reboots when done. After it reboots, you will need to re-enable individual features so you can use them again on your phone. 

ALSO READ: How to fix an iPhone XS that’s not responding after iOS 13 update

 

Second solution: Restore your iPhone in recovery mode.

Performing a system restore can be deemed among the next possible solutions if a forced restart failed to get your iPhone back up and running smoothly again. As your next option, try restoring your iPhone 6s in recovery mode. This will put your iPhone in a recovery state and lets iTunes repair any damaged system components from the recent system update.

To get started, connect your iPhone to the computer using the Apple-supplied USB cable/Lightning cable. While your iPhone is connected, continue with these steps to enter recovery mode and restore your iPhone system through iTunes:

  1. Press and hold both the Home button and the Top/Side button simultaneously.
  2. Keep holding the buttons until the Recovery Mode screen appears.
  3. Wait until you see the message prompt asking you to restore or update your device. 
  4. Select Update if you want iTunes to reinstall iOS on your phone without erasing any saved data. Otherwise, choose Restore to erase your device and restore from a recent iOS backup.

Wait for iTunes to finish downloading the software for your device. By then you can disconnect your iPhone from the computer and then force restart it to power back up to normal mode.

 

Third solution: Perform a DFU mode restore.

The last type of system restore you can do on your iPhone would be a DFU mode restore. DFU or Device Firmware Update mode restore puts your device in a special state that allows it to communicate and sync with iTunes even when the iOS or boot loader is not activated. This is usually what’s needed to fix a corrupted operating system of an iPhone after a major system update. To get started, connect your iPhone to the computer using the USB cable or Lightning cable that came with it and then follow the next steps to enter DFU mode:

  1. Press and hold the Sleep/Wake button and Home button simultaneously for about 8 seconds.
  2. After the elapsed time, let go of the Sleep/Wake button but keep holding down the Home button until you see the iTunes prompt saying that “iTunes has detected an iPhone in recovery mode.”
  3. Release the Home button if you see the message prompt.

Your iPhone screen will then become completely black. This means that it has successfully entered DFU mode. If you see any logo or texts, it means that your phone failed to enter DFU mode and so you’ll have to start all over from the beginning. Once your device is in DFU mode, use the given commands to restore it in iTunes.

ALSO READ: How to fix a problem on the iPhone X swipe up that’s not working in iOS 13

 

Last resort: Use iTunes alternatives to repair and restore damaged iOS components.

Major system errors in iOS devices including those inflicted by iOS bugs are usually addressed by an iOS restore in iTunes. However, there are also some problems that iTunes could not deal with simply because it lacks the function or command to repair or rectify the existing system damage. In cases like this, other iOS repair and recovery tools may be able to provide a fix. There are actually a lot of powerful iOS restore and repair tools that can be used as an alternative to iTunes when you’re already running out of options. Among the most reliable and effective tools include but are not limited to PhoneRescue for iOS, Dr. Fone – Repair, Joyoshare UltFix iOS System Recovery, FonePaw iOS System Recovery and Tenorshare ReiBoot.

You can read previous reviews to determine the efficacy of each tool and then decide which among these tools would you like to use. Once you’ve made a pick, download and install the software on a (compatible) computer and then connect your iPhone to the computer using the USB or lightning cable to get started. 

Generally, these tools are designed with a user-friendly interface that’s intentionally schemed for easy navigation. All you have to do is click the given command buttons and/or controls to start repairing your stuck iPhone.

ALSO READ: How to fix an iPhone XS Max that’s stuck on infinite bootloop in iOS 13

 

Is your iPhone 6s still stuck on blank screen after iOS 13 update?

This is the point when you should consider setting up an appointment for service or iPhone repair. Your device might have obtained some physical or liquid damage from prior incidents of dropping or liquid exposure and that the symptoms started to manifest after installing the major system update. It is also possible that your device has already served its purpose and thus it’s already hinting for an iPhone upgrade. Talk to your device carrier for further recommendations on getting an upgrade plan that would best suit your demands.

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