How To Fix The Apple iPhone 5S Facebook Keeps Crashing Issue

The #Apple #iPhone5S is an older generation iPhone device that was first released in September 2013 and is still used by a lot of people today. It has a solid build quality that uses an Aluminum frame with a 4 inch IPS LCD screen having a resolution of 640 x 1136 pixels protected by Corning Gorilla Glass. At the back you will find the 8MP camera while the front has a 1.2MP selfie camera. Under the hood is an Apple A7 dual core processor which is paired with 1GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Apple iPhone 5S Facebook keeps crashing issue.

If you own an Apple iPhone 5S or any other iPhone model for that matter then feel contact us using this form. We will be more than happy to assist you with any concerns that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.

How To Fix The Apple iPhone 5S Facebook Keeps Crashing Issue

One of the main reasons why the Facebook app will crash is due to a software glitch which is why we will be concentrating on troubleshooting the software of the device to fix this problem.

Force Close the Facebook app

Sometimes the app will have some corrupt data that’s causing it to crash. What you will need to do in this case is to force close the app by  following the steps listed below.

  • Quickly press the Home button twice. You will see a list of your recently used apps on the Apps Preview screen.
  • Navigate to and then swipe up on the Facebook app to clear it.

Check if the Apple iPhone 5S Facebook keeps crashing issue still occurs.

Reboot the phone

Sometimes the temporary data stored in your phone can get corrupted and can cause this problem. If this is the culprit then a force restart will be able to fix this as it will refresh the phone software. 

  • Press and hold the Home button.
  • While holding the Home button, press and hold the Sleep/Wake button.
  • Continue holding both buttons for about 10 seconds until the Apple logo appears.

Check if the Apple iPhone 5S Facebook keeps crashing issue still occurs.

Uninstall then reinstall the Facebook app

There’s a possibility that the problem is caused by a bug in the current Facebook version installed in your phone. To eliminate this possibility you will have to uninstall Facebook from your device then install a fresh version from the App Store.

  • Tap and hold on any apps icon from the Home screen.
  • When the icons start to jiggle, tap the X in the top corner of the Facebook app icon to uninstall it.
  • Tap Delete to confirm.
  • Open the App Store.
  • Search for the Facebook app then install it.

Check if the Apple iPhone 5S Facebook keeps crashing issue still occurs.

Perform a hard reset

One last troubleshooting step to consider is a hard reset. This will revert your phone back to its factory condition. Take note that this will erase your phone data so make sure to have a backup copy before proceeding.

  • Make sure that the phone is off
  • Insert the USB cable then hold the Home button while connecting the phone to a computer with iTunes running.
  • On the computer when you are prompted that iTunes has detected the iPhone in recovery mode click on OK.
  • Click on Restore iPhone.
  • Click on Restore and Update.
  • iTunes will begin to restore your iPhone.

Install the Facebook app then check if the issue still occurs. In case it does then you will have to contact the Facebook help team regarding this matter as this could be caused by a bug in their current app version.

Engage with us

If you have any concerns regarding your iPhone feel free to contact us using this form. We will provide you with free technical support regarding the issue you are facing with your device. Just make sure to provide as much detail as possible so that we can make an accurate diagnosis.