Fix The Apple iPhone 5S Connected To Wi-Fi But No Internet Issue

The #Apple #iPhone5S is one of the older generation iPhone model which was first  released in September 2013. It has a solid build quality made that’s made of an Aluminum frame with a 4 inch IPS LCD screen having a resolution of 640 x 1136 pixels protected by Corning Gorilla Glass. At the back you will find the 8MP camera while the front has a 1.2MP selfie camera. Under the hood is an Apple A7 dual core processor which is paired with 1GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Apple iPhone 5S connected to Wi-Fi but no Internet issue.

If you own an Apple iPhone 5S or any other iPhone model for that matter then feel contact us using this form. We will be more than happy to assist you with any concerns that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.

How To Fix The Apple iPhone 5S Connected to Wi-Fi But No Internet Issue

Before performing any of the troubleshooting steps listed below it’s best to make sure that the phone is running on the latest software version. If an update is available then you should download and install it first. One easy way to get the update is to connect your phone to a computer with the latest version of iTunes installed.

Restart the phone and router

The first thing you will need to do is to refresh your phone and router by restarting both devices. This will eliminate minor glitches that could be causing the problem. Once both devices have fully booted up try to check if the Apple iPhone 5S connected to Wi-Fi but no Internet issue still occurs.

Forget the Wi-Fi network

There’s a possibility that this problem is caused by an issue with the Wi-Fi settings. To fix this you will have to forget the Wi-Fi network from your phone then connect to it again.

  • Go to Settings – Wi-Fi.
  • Tap the “i” symbol next to the Wi-Fi network that you want your device to forget.
  • Tap Forget This Network, then tap Forget to confirm.

To connect to the network

  • Tap Settings
  • Tap Wi-Fi
  • If Wi-Fi is off turn it on
  • Tap the Wi-Fi name
  • Enter the network password
  • Tap Join
  • Your phone is now connected to the network.

Check if the Apple iPhone 5S connected to Wi-Fi but no Internet issue still occurs.

Toggle the Airplane Mode

Sometimes toggling this switch can fix this particular problem. To perform this action just turn on the Airplane Mode of the phone, wait for a few minutes, then turn it back off. Once this is done try  to check if the issue still occurs.

Connect the phone to a different Wi-Fi network

It’s possible that the problem is caused by the router and not by your phone. To verify if this is the case, you should try connecting your phone to a different Wi-Fi network. If the issue does not occur anymore when the phone is connected to a different Wi-Fi network then you will have to troubleshoot the router. Some things to check on the router are the MAC filtering setting, the security setting, and the radio mode setting.

Try to reset your phone network settings

There are cases when the problem is caused by an issue with the phone network settings. To fix this it’s best to reset the network settings of your phone.

  • Tap Settings.
  • Scroll to and touch General
  • Scroll to and tap Reset
  • Tap Reset Network Settings
  • Tap Reset Network Settings.
  • Your phone will reboot. When the phone starts the default network settings will be restored.

Check if the Apple iPhone 5S connected to Wi-Fi but no Internet issue still occurs.

Perform a factory reset

One last troubleshooting step to consider is a hard reset. This will revert your phone back to its factory condition. Take note that this will erase your phone data so make sure to have a backup copy before proceeding.

  • Make sure that the phone is off
  • Insert the USB cable then hold the Home button while connecting the phone to a computer with iTunes running.
  • On the computer when you are prompted that iTunes has detected the iPhone in recovery mode click on OK.
  • Click on Restore iPhone.
  • Click on Restore and Update.
  • iTunes will begin to restore your iPhone.

If the issue still occurs then this could already be caused by a faulty hardware component. The best thing to do right now is to bring the phone to a service center and have it checked.

Engage with us

If you have any concerns regarding your iPhone feel free to contact us using this form. We will provide you with free technical support regarding the issue you are facing with your device. Just make sure to provide as much detail as possible so that we can make an accurate diagnosis.