How To Fix The iPhone 5S Won’t Connect To Wi-Fi Issue

The #Apple #iPhone5S is an older generation iPhone model which was first released in September 2013. It has a solid build quality made of an Aluminum body with a 4 inch IPS LCD screen having a resolution of 640 x 1136 pixels which is protected by Corning Gorilla Glass. At the back is an 8MP main camera while the front has a 1.2MP selfie camera. Under the hood, you will find the Apple A7 dual core processor which is paired with 1GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the iPhone 5S won’t connect to Wi-Fi issue.

If you own an Apple iPhone 5S or any other iPhone model for that matter then feel contact us using this form. We will be more than happy to assist you with any concerns that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.

How To Fix The iPhone 5S Won’t Connect To Wi-Fi Issue

Make sure that your phone is running on the latest software version before you perform the troubleshooting steps listed below. If an update is available then you should download and install it first. You can update your phone by connecting it to a computer with iTunes running.

Turn on the Wi-Fi switch of the phone

Your phone has a Wi-Fi switch which needs to be turned on so that it can connect to a Wi-Fi network.

  • From your Home screen, go to Settings > Wi-Fi.
  • Turn on Wi-Fi. Your device will automatically search for available Wi-Fi networks.
  • Tap the name of the Wi-Fi network that you want to join.

Check if the iPhone 5S won’t connect to Wi-Fi issue still occurs.

Make sure Airplane Mode is off

The airplane mode is a setting found in your phone which is activated when you are in an airplane. When this is turned on your phone will not receive or transmit any wireless signals so that it will not interfere with the aircraft electronic equipment. If you are getting the Apple iPhone 5 no service error issue then you should make sure that airplane mode is off or you can try toggling this switch if it is already in the off position.

Make sure that the router is working

Sometimes the problem is caused by the router that the phone is trying to connect to and caused by an issue with your phone. Can other devices connect to the router successfully? Does the router have a setting activated ( try checking the MAC filtering setting) that is blocking your phone from connecting to it? One quick way to check if this is a router related issue is to try connecting your phone to a different Wi-Fi network then check if the issue still occurs.

Perform a force restart

If the problem is caused by a software glitch then a force restart will be able to fix this as it will refresh the phone software. This procedure will also reset the phone connection to the network which needs to be done for this issue.

  • Press and hold the Home button.
  • While holding the Home button, press and hold the Sleep/Wake button.
  • Continue holding both buttons for about 10 seconds until the Apple logo appears.

Check if the Apple iPhone 5S won’t connect to Wi-Fi issue still occurs.

Reset the phone network settings

There are cases when the problem is caused by an issue with the phone network settings. To fix this it’s best to reset the network settings of your phone.

  • Tap Settings.
  • Scroll to and touch General
  • Scroll to and tap Reset
  • Tap Reset Network Settings
  • Tap Reset Network Settings.
  • Your phone will reboot. When the phone starts the default network settings will be restored.

Check if the Apple iPhone 5S won’t connect to Wi-Fi issue still occurs.

Perform a hard reset

One last troubleshooting step to consider is a hard reset. This will revert your phone back to its factory condition. Take note that this will erase your phone data so make sure to have a backup copy before proceeding.

  • Make sure that the phone is off
  • Insert the USB cable then hold the Home button while connecting the phone to a computer with iTunes running.
  • On the computer when you are prompted that iTunes has detected the iPhone in recovery mode click on OK.
  • Click on Restore iPhone.
  • Click on Restore and Update.
  • iTunes will begin to restore your iPhone.

If the issue still occurs then this could already be caused by a faulty hardware component. The best thing to do right now is to bring the phone to a service center and have it checked.

Engage with us

If you have any concerns regarding your iPhone feel free to contact us using this form. We will provide you with free technical support regarding the issue you are facing with your device. Just make sure to provide as much detail as possible so that we can make an accurate diagnosis.