How To Fix The Apple iPhone 5C Black Screen of Death Issue

The #Apple #iPhone5C is an older generation iPhone model that’s best known for its plastic design that comes in various colors. First released in September 2013, this phone has a 4 inch IPS LCD screen that has a resolution of 640 x 1136 pixels. It has an 8MP main camera at the back and a 1.2MP selfie camera at the front. Under the hood, you will find the Apple A6 dual core processor which is paired with 1GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Apple iPhone 5C Black Screen of Death issue.

If you own an Apple iPhone 5C or any other iPhone model for that matter then feel contact us using this form. We will be more than happy to assist you with any concerns that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.

How To Fix The Apple iPhone 5C Black Screen of Death Issue

The Black Screen of Death is a term given to a phone whose display isn’t working and only shows a black screen. One of the main factors that can cause this problem is a faulty hardware component and if this is the case then your only option is to have the phone fixed at a service center. There are however instances when the problem is caused by a software glitch in which case you can proceed with the recommended troubleshooting steps listed below.

Make sure that the battery is fully charged

The first thing you will need to do is to eliminate the possibility of the problem being caused by a drained battery. 

  • Connect your iPhone 5C to its supplied charger. Be sure to use the original or Apple-supplied charger for your iPhone.
  • Plug the charger into the power outlet.
  • When you see a battery icon this indicates that your iPhone 5C is charging, let it charge up for at least 30 minutes.
  • While it’s charging, you can  try pressing and holding down the Side/Power button until the Apple logo appears.

Check if the apple iPhone 5C Black Screen of Death issue still occurs.

Force restart the phone

Sometimes the problem can be caused by a glitch in the phone software. If this is what’s causing the problem then you should try to force restart the device as this will refresh its software.

  • Press and hold the Home button.
  • While holding the Home button, press and hold the Sleep/Wake button.
  • Continue holding both buttons for about 10 seconds until the Apple logo appears.

Check if the apple iPhone 5C Black Screen of Death issue still occurs.

Restore your iPhone 5C in recovery mode using iTunes

This step will revert your phone back to its original factory condition. Take note that you should have a backup copy of your phone data as this might be deleted in the process.

  • Make sure that you’re using the latest version of iTunes. 
  • Press and hold the Side (or Top) button until the power-off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Home button. Keep holding the Home button until you see the recovery-mode screen.
  • When you see the option to Restore or Update, choose Update. iTunes will try to reinstall iOS without erasing your data. 

Check if the apple iPhone 5C Black Screen of Death issue still occurs.

If the issue still occurs even after the reset then this could already be caused by a faulty hardware component. The best thing to do right now is to bring the phone to a service center and have it checked.

Engage with us

If you have any concerns regarding your iPhone feel free to contact us using this form. We will provide you with free technical support regarding the issue you are facing with your device. Just make sure to provide as much detail as possible so that we can make an accurate diagnosis.