The #Apple #iPhone5 is an older generation iPhone model which was released in September 2012. It is a solid phone made of an Aluminum body with a 4 inch IPS LCD screen having a resolution of 640 x 1136 pixels that’s protected by Corning Gorilla Glass. It has a single 8MP main camera at the back and a single 1.2MP selfie camera at the front. Under the hood is an Apple A6 dual core processor which is paired with 1GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Apple iPhone 5 won’t charge issue.
If you own an iPhone 5 or any other iPhone model for that matter then feel contact us using this form. We will be more than happy to assist you with any concerns that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
How To Fix The Apple iPhone 5 Won’t Charge Issue
You should make sure that your phone is running on the latest software version before performing the recommended troubleshooting steps listed below. If an update is available then I suggest that you install it first on your device as this will minimize the possibility of the problem being caused by an outdated software version.
Make sure the charger unit is working
The first thing you will need to do is to eliminate the possibility of the charger causing this problem. There are two parts that make up a phone charger and these are the USB charging cord and the adapter. The cord usually gets damaged easily so you should try using a different charging cord. You should also try using a different adapter to charge your phone in case using a different cord does not work.
Charge from a different power outlet
There’s a chance that you are plugging the charger to a power outlet that is not working at all. To eliminate this possibility you should try plugging the charger to a different power outlet. Take note that it’s best not to plug the adapter to an extension cord but instead plug it directly to the power outlet if you are experiencing this issue.
Check the phone charging port
There are times when dirt or debris stuck in the phone charging port can interfere with the charging process. Make sure that the charging port of the phone is free from any debris by blowing air to it. In case the charging port of the phone is wet then you should dry this first by leaving the phone in a cool area for a few hours. The liquid present in the port will evaporate naturally. Check if the Apple iPhone 5 won’t charge issue still occurs.
Try charging the phone from a computer USB port
If you are unable to charge the phone using its wall adapter then try connecting the phone to a computer USB port. Your phone will still charge this way but it is going to be a slower process. If your phone charges then there must be a problem with the fast charging pin of the phone charging port. You should try cleaning this pin or have this checked at a service center.
Force restart the phone
Sometimes the problem can be caused by a glitch in the phone software. If this is what’s causing the problem then you should try to force restart the device as this will refresh its software.
- Press and hold the Home button.
- While holding the Home button, press and hold the Sleep/Wake button.
- Continue holding both buttons for about 10 seconds until the Apple logo appears.
Check if the Apple iPhone 5 won’t charge issue still occurs.
Perform a hard reset
One last troubleshooting step to consider is a hard reset. This will revert your phone back to its factory condition. Take note that this will erase your phone data so make sure to have a backup copy before proceeding.
- Make sure that the phone is off
- Insert the USB cable then hold the Home button while connecting the phone to a computer with iTunes running.
- On the computer when you are prompted that iTunes has detected the iPhone in recovery mode click on OK.
- Click on Restore iPhone.
- Click on Restore and Update.
- iTunes will begin to restore your iPhone.
If the phone still does not charge then this could already be caused by a faulty hardware component. The best thing to do right now is to bring the phone to a service center and have it checked.
Engage with us
If you have any concerns regarding your iPhone feel free to contact us using this form. We will provide you with free technical support regarding the issue you are facing with your device. Just make sure to provide as much detail as possible so that we can make an accurate diagnosis.