Is the Gmail app acting up on your iPad Air 3 after updating to the latest iOS version? If that’s so, then this post is for you. Keep reading to learn what to do if your iPad Air 3 Gmail app isn’t loading, keeps crashing or not working properly after a software update installation.
A lot of people prefer to use Gmail over other email platforms. The fact that Gmail is backed by the Internet giant makes it more credible and stable than other apps. Gmail app comes in two variants — Gmail for Android and Gmail for iOS. But despite the credibility the platform possessed, there are still instances when the Gmail app is spoiled by minor glitches. A common issue on Gmail app in iPhones and iPads is on random to frequent app crashes. This usually happens when something spoiled the Gmail app.
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Fixing iPad Air 3 with Gmail app that keeps on crashing
Among the usual triggers are in-app errors, invalid/incorrect settings, update bugs, and malwares to name a few. The app may also not be able to work if Google’s Gmail server is experiencing technical problems and downtimes. The same thing happens if the device is experiencing network connectivity issues. Generally, the underlying causes and triggers are software-related. This therefore denotes the possibility of the problem to be resolved by performing some tweaks. Highlighted below are suggested workarounds and potential solutions to a similar issue on the Gmail app that keeps crashing on the iPad Air 3 after updating to the latest iOS version. Read on and get help.
First solution: Refresh your Internet connection.
A stable internet connection is one of the main requirements for online apps like Gmail to work properly. Thus if your iPad Air is experiencing Wi-Fi connectivity issues, expect online apps and services including Gmail to act up. To fix the problem, try these subsequent procedures to refresh your iPad Air 3’s Internet connection.
You can start working on the very main source of the Internet connection and that is the wireless router or modem. Like any other electronic devices, modems and routers also encounter minor firmware crashes. And that could trigger various types of network problems to relevant apps. And the first workaround to try is to power cycle the wireless router/modem. Here’s how it’s done:
- Press the power button to turn the device off.
- When it’s turned off, unplug its AC adapter from the power source. Keep it that way for about 30 seconds to 1 minute.
- After the elapsed time, plug it back in then turn on again.
- Wait for the signal indicator to become stable.
You can also use the Wi-Fi toggle on your iPad Air 3 to disconnect from Wi-Fi for a few seconds and then reconnect.
- To do this, go to Settings-> Wi-Fi menu, then toggle the switch to turn Wi-Fi off. After a few seconds, toggle the switch again to turn Wi-Fi back on.
Another way to refresh Internet connection on your iPad Air 3 is through the Airplane mode toggle. Here’s how it works:
- Go to Settings-> Airplane Mode menu.
- Toggle the switch to turn Airplane Mode on. Doing so disables all wireless features simultaneously.
- After a few seconds, toggle the switch again to turn Airplane Mode off.
Wait for your device to re-establish network connection. Reconnect to your Wi-Fi network and then launch the Gmail app to see if the problem is fixed.
Second solution: Quit Gmail then restart the app.
In-app glitches transpiring on Gmail are also among the possible triggers. While Gmail is tagged among other well-maintained apps, they’re not exempted from glitching. In iOS devices, a glitching app is usually corrected by force closing and then restarting it. If you’ve used or opened the Gmail app, then it’s probably still left suspended or running in the background and eventually had crashed. Thus, you’ll need to force close or end Gmail app with these steps:
- Go to the Home screen and press the Home key twice to view recent applications.
- Swipe up on the Gmail app’s preview to close or end the app.
- Follow the same steps to end other background apps to prevent them from causing conflicts to Gmail.
- After clearing all background apps, tap the Home screen or press the Home key to go back to the Home screen.
Try launching Gmail app and then see how it works after restarting it. If it continues to crash, then you’ve got to try other options.
Third solution: Reboot your iPad Air (soft reset).
Apps and services will also misbehave, if the device itself is experiencing random system flaws. Often times, the transpiring symptoms are minor and therefore easily remedied by a soft reset or restart on the device. Thus if you haven’t already, consider a soft reset as the next potential solution to try. Here’s how it’s done:
- Press and hold down the Power/Top button for a few seconds until the Power off slider appears.
- Drag the slider to power off your device.
- After a few seconds, press and hold the Power/Top button until the Apple logo appears.
Allow your iPad to finish the bootup sequence and then open Gmail app when your device is finished booting up.
Fourth solution: Update Gmail app to the latest version.
App updates can also be considered among other ultimate solutions to bug-inflicted symptoms. Like Apple, app developers also pushed regular updates to ensure that their apps are bug-free and optimized. If you haven’t configured your third-party apps like Gmail to auto-update, then you will need to manually install pending app updates from the App Store. Just follow these steps whenever you’re all set:
- From the Home screen, tap App Store to open the Apple Store app.
- Scroll to the bottom of the App Store screen then tap on Updates. A list of apps with pending updates will appear.
- Search for Gmail then tap the Update button next to it.
- If multiple app updates are available, tap the Update All button on the top-right corner of the screen.
Reboot or soft reset your iPad Air after installing all app updates to save and apply the recent software changes. Then launch the Gmail app again and see if the problem is gone.
Fifth solution: Delete then reinstall Gmail app on your iPad Air.
When apps get corrupted, the only chance for them to work properly again is to reinstall them. Before you do so, you will need to delete or uninstall the problematic version of the app from your device. There various methods to delete/uninstall an app from your iPad Air. You can do the usual method, which is from the Home screen. Just follow these steps:
- Go to the Home screen to get started.
- Tap and hold on an app icon until the icons start wiggling.
- Tap the X on the upper left corner of the Gmail app icon.
- Tap Delete if prompted to confirm app deletion.
- Tap the Home screen or press the Home key to stop the apps from wiggling.
Another way to uninstall third-party apps from your iPad Air 3 is through its storage menu. Just refer to these steps:
- From the Home screen, tap Settings.
- Select General.
- Tap iPad Storage.
- Scroll through the list of apps then select Gmail.
- Tap the option to Delete App then confirm.
Reboot your iPad after deleting the application and then download and install the latest version of the Gmail app from the App Store. Simply refer to these steps to continue:
- Tap the App Store from the Home screen.
- Search for Gmail app or Gmail app for iOS.
- Then tap the cloud-like icon or GET button to download the app.
- Tap Install to begin Gmail app installation.
- If prompted, enter the correct Apple ID Password and tap OK to proceed.
- Wait until the download is complete then tap OPEN.
More often than not, the app should be working properly after installation given that nothing’s changed or it’s still running with the default configurations. But if the problem continues, then that’s when you need to rule out other factors from the possible causes.
Sixth solution: Disable app restrictions on your iPad Air.
When Apple pushed the iOS 11 platform, a new privacy feature called Restrictions was introduced. When enabled, this feature can limit or block certain apps from running on your device. To make sure that this isn’t barring the Gmail app, check your iPad settings and make sure that restrictions for Gmail app are disabled. Here’s how to access and manage this feature:
- Tap Settings from the Home screen.
- Select Screen Time.
- Tap Content & Privacy Restrictions.
- Navigate to Allowed Apps and make sure that Gmail is listed.
Alternatively, you can turn off the switch next to Content & Privacy to lift restrictions for all apps. Turning off restrictions completely isn’t recommended but you still can give it a shot to rule it out from the underlying causes. While restrictions are disabled, try launching the Gmail app and see if that solves the problem. If the symptoms are no longer recurring from the moment restrictions are lifted, then you can re-enable restrictions for other apps except for Gmail.
Seventh solution: Delete your Gmail account then add it back.
The problem could also be attributed to your account which is either corrupted or has been re-configured incorrectly. To clear this out, deleting your Gmail account from the iPad and setting it up again can help. Here’s how:
- From the Home screen, tap on Settings.
- Tap Accounts & Password.
- Select the Gmail account that you want to delete.
- Tap Delete Account to continue.
- When prompted, tap Delete Account or Delete from My iPad to confirm that you want to remove the account from your device.
After deleting the email account, reboot your iPad and then set up or add your Gmail account again using automatic setup.
Last resort: Reset network settings on your iPad Air.
Network connectivity issues affecting web-based apps and services like Gmail are usually addressed by performing a network reset. This reset will clear out all your current network settings including saved Wi-Fi and Bluetooth connections, APNs, and other relevant information. Any associated errors are likewise eliminated in the process. But unlike a factory reset, this reset does not affect any saved information on the internal storage and therefore doesn’t result in permanent data loss. If you wish to try it, then here are the steps to reset network settings on your iPad Air 3:
- Go to the Home screen then tap on Settings.
- Next, tap General.
- Scroll down and tap on Reset.
- Choose Reset network settings from the given options.
- Enter your device passcode when asked to continue.
- Confirm when asked if you want to reset network settings on your iPad.
When the reset is finished, your iPad restarts automatically and then loads up the default network values. To reconnect to the internet, you will need to enable Wi-Fi, set up your Wi-Fi network and reconnect. Once your iPad is connected, try loading the Gmail app and see if the problem is fixed.
Still couldn’t get Gmail app to work properly on your iPad Air 3?
Performing the above procedures is usually enough to eliminate software-related factors that might have caused troubles to Gmail app. However, if the Gmail app continues to crash after exhausting all possible solutions, then that’s likely due to some complex in-app glitches. For further troubleshooting and more advanced solutions, you can report the problem to Gmail support. Just let them know exactly how your Gmail app ended up crashing and what you’ve done so far in an attempt to fix the problem on your end.
Otherwise, report the problem to Apple Support especially if it transpired among other post-update issues that could not be rectified by the standard post-update troubleshooting procedures. A dedicated fix patch is usually needed if this problem is found to be inflicted by an iOS bug.
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