One of the common reasons as to why you won’t be able to update apps via App Store is that your device might be running low on internal storage or the available storage space isn’t enough to allocate all new update files. Another possibility is that your device is experiencing Internet connectivity issues such as slow connection, intermittent or on/off connectivity, or no Internet connection at all.
The same thing can happen if the update server is currently unavailable like when it’s congested or experiencing errors and downtime. All these factors must therefore be ruled out whenever you will be facing problems updating apps on your device. Tackled in this post is a similar issue on the new iPad Air 3 apps that won’t update through the App Store. Read on to learn how to deal with this issue.
But before anything else, if you have another issue with your phone, drop by our troubleshooting page as we have already addressed hundreds of issues reported by the owners. Odds are that there are already existing solutions on our website or at least, there are similar problems we already fixed. So, try to find ones that are similar or related to your problem. If you need further assistance, however, feel free to contact us by filling up our iPad issues questionnaire.
What to do with iPad Air 3 that won’t update via App Store
Before troubleshooting, check and ensure that the date and time information on your iPad Air 3 is correct. This information is critical when the update server/App Store attempts to sync with your iOS device. If the date and time information doesn’t match, there is a chance of having conflicts. If necessary, set the date and time on your iPad Air to automatic so that the date and time information will be based on the timezone of your current location. That way the information your device feeds to the update server or App Store server is a match.
Proceed to the following troubleshooting methods if the problem is not resolved by complying with the aforementioned requisites.
First solution: Quit the App Store then reboot your iPad Air.
If the App Store app or iOS is experiencing some sort of random glitches, there’s a tendency for the app to fail or stop working. If you’ve recently launched the App Store and it’s left suspended on your device for quite some time now, then you must quit the app then reboot your iPad beforehand. Here’s how:
- Go to the Home screen and press the Home key twice to view recent applications.
- Swipe up on the App Store app card/preview to close it.
- Do the same to close any other background apps on your iPad Air.
- After closing the App Store and other background apps, return to the Home screen by tapping on the Home key.
Then continue with these steps to reboot/soft reset your iPad. This is usually necessary to clear out junk files that are stored as cache on the apps and iOS folders. Doing so will also eliminate minor system flaws that might have messed the App Store’s update functions. For starters, simply refer to these steps if you need help performing a soft reset on your new iPad Air 3 device:
- Press and hold down the Power/Top button for a few seconds until the Power off slider appears.
- Drag the slider to power off your device.
- After a few seconds, press and hold the Power/Top button until the Apple logo appears.
Wait until your iPad is finished rebooting and once it’s done, you can retry updating your apps from the App Store and see if it’s working already. If your apps won’t update, then you’ve got to move on and try other possible solutions.
Second solution: Turn Wi-Fi off and on again.
The next factors to eliminate are minor Internet flaws as depicted by the aforementioned symptoms on your iPad Air 3. And next option or potential solution you can try on would be the Wi-Fi off and on tweak. Here’s how it’s done:
- From the Home screen, tap Settings.
- Select Wi-Fi then toggle the switch to turn Wi-Fi OFF.
- After a few seconds, toggle the switch again to turn Wi-Fi back on.
Allow your device to re-establish connection to the Wi-Fi network. Once it’s connected, try launching your browser app and navigate to different websites to check your Internet connection. If you can access all websites without bumping into some sort of connection errors, then that denotes everything is good with your Internet connection and so all online apps and services including App Store should be working as intended. The only way to find out is to launch the App Store and retry updating your apps.
Third solution: Toggle Airplane Mode on and off again.
If the previous tweak failed to fix the problem and that you still couldn’t get to update your iPad Air apps via App Store, then you can try applying the Airplane Mode trick. It works by giving a quick and simultaneous reboot to the iPad’s wireless features and services. It turned out that performing this trick also clears out minor glitches affecting the iPad’s wireless radios, thereby eliminates all associated symptoms. For starters, performing the Airplane Mode trick is simply done with these steps:
- From your Home screen, tap Settings.
- Select Airplane Mode then toggle the switch to turn ON Airplane Mode. Doing so disables the iPad’s wireless functions so you will be disconnected from your Wi-Fi network.
- While Airplane Mode is turned on, reboot/soft reset your iPad to dump all junk files from its internal memory or iOS folders.
- After it boots up, go back to Settings-> Airplane Mode menu then toggle the switch to turn Airplane Mode off again.
Reconnect your iPad to your preferred Wi-Fi network. Once your device is connected or online, set up your device to reconnect to Wi-Fi and to get back online.
Fourth solution: Forget Wi-Fi network then add it back.
If corrupted Wi-Fi network is the underlying cause of the problem, then forgetting the network will likely fix it. Doing so disconnects you from the selected Wi-Fi network and then deletes the Wi-Fi network from your device. Any associated problems and symptoms including that of the App Store update error will therefore be resolved. If you wish to give it a try, then here’s how it’s done:
- From your Home screen, tap on Settings.
- Select Wi-Fi then make sure that the Wi-Fi switch is turned on.
- Scroll down and select the name of your Wi-Fi network (SSID).
- Then tap on the information icon (represented by small letter i) next to the name of your Wi-Fi network.
- Finally, select the option to forget the selected Wi-Fi network (Forget this Network).
If you see several Wi-Fi networks saved on your iPad, follow the same steps to delete them all so none of them can cause conflicts. Once you’re done forgetting all saved Wi-Fi networks, reboot your iPad then go back to Settings-> Wi-Fi menu. Once you’re there, select the Wi-Fi network that you want to connect to. Allow your device to establish Internet connection and then retry updating apps via App Store to see if it’s already working as intended.
Fifth solution: Turn off Restrictions on your iPad Air.
When enabled, Restrictions can limit functions or completely block certain apps and services from running on your device. To make sure that this isn’t barring file download services from the App Store on your iPad Air 3, disable Restrictions from settings. Here’s how:
- From your Home screen, tap Settings.
- Tap Screen Time.
- Then tap to turn off Content & Privacy Restrictions.
- If prompted, enter your 4-digit restrictions passcode to confirm.
Follow the rest of the onscreen instructions to turn off restrictions and then try updating apps when restrictions is completely disabled.
Sixth solution: Reset network settings on your iPad Air.
Performing network settings reset may also be necessary to get rid of incorrect network configurations that might have caused conflict or trouble downloading app updates via App Store. This does not affect any saved data on the internal memory but will erase all saved Wi-Fi network(s), Bluetooth connections, APNs, and other relevant information. Thus, take note of your Wi-Fi password beforehand since you’ll have to enter it later to reconnect to your Wi-Fi network. Once you’re ready, follow these steps to begin the reset:
- Go to the Home screen then tap on Settings.
- Next, tap General.
- Scroll down and tap on Reset.
- Choose Reset network settings from the given options.
- Enter your device passcode when asked to continue.
- Confirm when asked if you want to reset network settings on your iPad.
Allow your device to finish resetting network settings and then reboots when done. After it boots up, enable Wi-Fi then reconnect to your Wi-Fi network to get back online and use online apps and services, particularly the App Store. Launch the App Store then go to the Updates section to view the list of pending app updates. Then tap Update or Update All to update your apps individually or simultaneously.
Seventh solution: Reset all settings on your iPad Air.
If the network reset doesn’t solve the problem, then you can try resetting all settings on your iPad Air to eliminate errors from invalid customizations or configurations on your device. Similar to the previous reset, this reset doesn’t affect internal data from your iPad storage so it doesn’t require you to create backups beforehand. However, all your customized settings and recently modified options will be deleted as the original options and values are restored. Once you’re ready, proceed to these steps to reset all settings on your iPad Air 3:
- From the Home screen, tap on Settings.
- Tap General.
- Tap Reset.
- Select the option to Reset all settings.
- Enter your passcode to proceed.
- Tap the option to confirm all settings reset.
The phone should reboot when the reset is finished. Just wait until it boots up again and then you can start enabling necessary features, including Wi-Fi to go back online and use Internet services and update apps via App Store.
iPad Air 3 still won’t update via App Store?
If nothing else works, then try using iTunes to update apps manually on a computer. Just be sure to have your computer connected to a stable Internet. Alternatively, you can uninstall individual apps you’re trying to update and then download the latest version of the app from the App Store. While this may be a daunting process, it may be the only way for you to get your apps updated. If that doesn’t work either, then it’s possible that the app update or update server isn’t available at the moment. In that case, retry updating apps via App Store at a later time.
Or you can also report the issue to the developer of the app that you’re having trouble updating on your iPad Air 3.
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