Any app can crash whenever they encounter major errors and bugs. Something is wrong with the app that makes it unable to complete it usual routine and that something is what you need to figure out to resolve the underlying and likewise get the app back up and running smoothly again. The same notion applies to a Gmail app that keeps crashing on an iPhone 8 handset. Read on to find out what triggers the Gmail app to crash more often and what options you can try on if ever you would opt to troubleshoot and fix the problem on your end.
Before we move any further, if you are looking for a solution to a different problem, them drop by our iPhone 8 troubleshooting page for we have already addressed some of the most common problems with this device. Odds are that there are already existing solutions to your problem. Try to find issues that are similar with yours and use the solutions we suggested. If they don’t work or if you need more help, fill up our iPhone issues questionnaire and we’ll help you with you problem.
How to troubleshoot iPhone 8 with Gmail app that keeps crashing
Before you start troubleshooting, try to refresh your Internet connection by turning Wi-Fi off for a few seconds and then on again. Alternatively, you can power cycle your wireless router or modem. Just make sure your iPhone is connected to the Internet so it will not encounter errors while establishing connection to the email server. Once you’ve got everything checked and yet your Gmail apps still crashes, you may go ahead and start to troubleshoot software problems on your iPhone 8 that might have inflicted such trouble.
First solution: Quit and restart Gmail app.
The app might just be experiencing random errors and downtimes thus misbehaving. This happens to any apps especially when minor glitches strike. Should this be the case, quitting and restarting the app will likely fix the problem. Here’s how
- Double-press the Home button to show your most recently used apps.
- Swipe right or left to find Gmail app.
- Swipe up on the app’s preview to close it.
You can also close the reset of your background apps to prevent them from causing conflict while running the Gmail app on your device.
Second solution: Manage internal memory on your iPhone 8.
It is recommended to clear storage regularly. While your iPhone may have a huge storage space, it doesn’t mean it won’t give into memory issues. There are times when certain apps on your iPhone go rogue and take up massive amount of space from the internal memory of your device. So it won’t hurt if you’d care to check the current status of your phone’s internal memory and free up some space if necessary. Here’s how to get there:
- Navigate to Settings-> General-> Storage & iCloud Usage-> Manage Storage menu.
- Under Storage section, you will see a list of apps.
- You can refer to this list to determine which apps are using the most space.
If you see any app with unusual memory allocation, then most probably that app is at fault and therefore needs to be taken care of. You may opt to uninstall the app if possible. Otherwise, try some means to fix the app like installing a new update for that app or updating iOS instead.
Third solution: Update Gmail app.
Some apps would crash more often when it’s out of date. This is likely the case when you’ve just updated your iPhone to the latest iOS version available. There is a chance that the Gmail app you have on your phone no longer meets the minimum system requirement for it to work smoothly with the current platform your device is running on. And to fix the problem, you will need to update your Gmail app as well. So here’s what you should do then:
- Tap the App Store icon from the Home screen.
- Tap the Updates icon at the bottom right side of the screen.
- If a new update is available for Gmail, tap the Update button to update the app.
- If you see multiple updates for your other apps, tap the Update All button to install all apps updates at once.
Fourth solution: Update iOS to the latest version.
If the Gmail app you have is already the latest version of the app but you haven’t updated your iPhone software to the latest version yet, then check for OTA or over-the-air updates available for your device. The new update must have contained some fix patches to address existing bugs affecting your phone’s system functions and applications. So here’s what you should do next:
- Tap Settings from the Home screen.
- Tap General.
- Tap Software Update.
- If an update is available tap Download to instigate downloading of the update file.
- After the download is finished, tap Install the install the update file.
Your phone will reboot once the update is finished. If not then manually instigate reboot on your device to apply the new changes. Just make sure your iPhone is connected to Wi-Fi internet and is sufficiently charged to avoid interruptions during the update process.
Fifth solution: Uninstall and reinstall Gmail on your iPhone 8.
Removing the app from your device could be the key to fixing the problem especially if it’s the Gmail app itself that’s corrupted. There might be some more serious error transpiring in the app that’s preventing it from working properly again. In this case, it would be just right to uninstall the corrupted Gmail app and then install the latest version of Gmail app for your iPhone 8. Follow these steps to get this done:
- Tap and hold on any app icon from the Home screen.
- When the icons start to jiggle, tap the X in the corner of Gmail app to uninstall it.
- Tap Delete to confirm.
After Gmail has been successfully deleted or uninstalled, reboot your iPhone then install the latest Gmail app version for your iPhone with these steps:
- Tap to open the App Store.
- Search for Gmail.
- Select the compatible Gmail app for your device.
- Then tap the Download button to instigate download.
- Follow the onscreen instructions to Install the app when the Download is finished. If prompted, enter your Apple ID password to proceed.
Reboot your iPhone after Gmail has been successfully installed then see if that fixes the problem with the application.
You may reach out to Google Support to report the issue with the Gmail app that keeps crashing on your iPhone 8 and at the same time ask further assistance in performing more advanced procedures to troubleshoot the app itself. There might be some more intricate errors that caused the app to become unstable. If none of these is able to help, then you can just wait until the Google rolls out an update that contains the required fix patch for Gmail. And while waiting for the official fix patch to arrive, you may use the stock Mail app on your iPhone 8 and sync your Gmail account so that you would still be able to view and respond to important emails on your iPhone’s inbox.
Connect with us
If you need more help with the use of certain functions and features of the new Apple iPhone 8 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 8. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.