What to do if your Apple iPad Air 3 won’t download apps via App Store

Downloading apps on an iPad Air 3 or any iOS device for that matter is supposed to be done with a few screen taps. However, there are instances when things just don’t work as intended. Such is the case with some of our readers who reported that their iPad Air 3 won’t download apps from the App store.

If you’re dealing with the same issue on your iPad, then this post might be able to help you. In here, we will consider every possibility and rule them out one after another until we can determine the reason why your new iPad won’t download apps and hopefully fix it. So, continue reading as this article may be able to help you one way or another.

Before we proceed, if you’re looking for a solution to a problem with your phone, try to browse through our troubleshooting pages to see if we support your device. If your phone is in the list of our supported devices, then go to the troubleshooting page and look for similar problems. Feel free to use our solutions and workarounds. Don’t worry it’s free. But if you still need our help, then fill up our iPad issues questionnaire and hit submit to contact us.

Why Apple iPad won’t download apps from the App store?

One of the first things most people do after setting up a new device is to download new apps according to their needs. In iOS devices, the App Store serves as the center hub for various iOS apps and services. In other words, this is the place to go to get the app you wanted to have. The main requirements to download apps via App Store are stable Wi-Fi internet connection, sufficient memory space, ample of battery life, and most importantly, a valid Apple ID and password. If any of these requisites aren’t met, chances are that the App Store downloads would fail. Another possible reason as to why App Store apps aren’t downloading is that the app you’re trying to download is not supported or not compatible with the iPad system or iOS version it’s running on. In-app glitches and invalid settings are also among other factors to consider.

Possible solutions to iPad Air 3 that won’t download apps

Don’t forget to retry downloading apps after performing each procedure to find out if the problem is fixed. Otherwise, try the next applicable solutions.

First solution: Quit the App Store then restart.

The fact that iOS is very stable makes people believe that iOS apps are running without issues. But in contrary, there are times when some apps would just misbehave especially when triggered by certain factors. Any of these factors could be what’s halting the App Store app from processing downloads at the moment. To deal with such problems, clearing out the App Store and restarting the app may be all that’s needed. Here’s what you should do first:

  1. Double-press the Home button to view all app cards/previews.
  2. Swipe up on the App Store card/preview to close.
  3. Do the same to close other running apps.
  4. Press the Home button to return to the main screen.

This method is only applicable if the App Store app is left suspended or running in the background. After clearing the App Store and other background apps, soft reset/restart your iPad with these steps:

  1. Press and hold down the Power/Top button for a few seconds until the Power off slider appears.
  2. Drag the slider to power off your device.
  3. After a few seconds, press and hold the Power/Top button until the Apple logo appears.

A reboot on the device effectively refreshes the internal memory and clears out temporary data including those that are stored among other caches for App Store. App glitches that are tied to corrupted cached data are likewise rectified in the process. After this, open App Store and try to see if your iPad still won’t download apps because if so, then try the next procedure.

ALSO READ: How to fix battery draining issue on Apple iPad Pro 2018

Second solution: Turn Wi-Fi off and on.

The App Store is among the iOS apps that requires stable Internet connection to work. If your iPad is experiencing random issues with Wi-Fi connectivity, there’s a chance for the App Store app to stop working. A quick remedy to random Wi-Fi glitches is a Wi-Fi restart. Here’s how it’s done:

  1. Tap Settings from the Home screen.
  2. Scroll to and tap Wi-Fi.
  3. Toggle the Wi-Fi switch to turn it OFF.
  4. After a few seconds, tap the switch again to turn the Wi-Fi switch back ON.

Wait for your iPad to reconnect to your Wi-Fi network. Once it’s connected, open the App Store and try downloading apps again. If it still won’t download, then move on to the next solution.

Third solution: Turn Airplane Mode on and off.

Another quick fix to random errors affecting wireless features, particularly App Store downloads and services, is the so-called Airplane mode tweak. It works by abruptly turning off wireless radios and then turning them back on again. Many people have found wonders from performing this trick, so it won’t hurt if you’d try it too. Here’s how it’s done:

  1. Tap Settings from the Home screen.
  2. Tap the Airplane Mode slider to the ON position. Doing so enables Airplane Mode and disables wireless radios and relevant services including cellular connection on your iPad.

While Airplane Mode is turned ON, soft reset or restart your iPad with these steps:

  1. Press and hold down the Power/Top button for a few seconds until the Power off slider appears.
  2. Drag the slider to power off your device.
  3. After a few seconds, press and hold the Power/Top button until the Apple logo appears.

Wait for your iPad to finish restarting and afterwards, head back to Settings-> Airplane Mode menu then toggle the switch to turn Airplane Mode off again.

You will need to reconnect to Wi-Fi to get back online and use web-based services including the App Store. Try downloading an app and see if it goes through now. If your new iPad still won’t download an app, then try the next solution.

ALSO READ: How to fix an Apple iPad that’s not charging

Fourth solution: Sign out of App Store and sign in again.

Account-related issues may also cause random download problems. If this is the main reason why your iPad Air won’t download apps through the App Store, then signing out of your App Store account and signing back in might help. Here’s what you should do then:

  1. From the Home screen, tap on Settings.
  2. Select your Apple ID header [Your Name].
  3. Scroll down and tap Sign Out.
  4. Enter your Apple ID password, if prompted.
  5. Then tap Turn Off.
  6. Select the data that you want to keep a copy of on your device.
  7. Tap Sign Out twice to confirm that you want to sign out.

You will then be signed out from iCloud, iTunes and App Store account. After a few seconds, sign back into your account then try if that solves the problem.

Fifth solution: Update iOS to the latest version available.

Downloading errors via App Store can also be remedied by installing an iOS update. Software updates pushed by Apple typically offer fix patches or codes that are programmed to eliminate bug-inflicted issues. If your iPad has stable Internet access, sufficient memory space and battery life, then follow these steps to update your iPad software to the latest version:

  1. Tap Settings from the Home screen.
  2. Tap General.
  3. Tap Software Update.

An update notification typically shows up if a new iOS version is available for your device. Read and review the update details then follow the onscreen instructions to start downloading and installing the iOS update fail.

ALSO READ: What to do if your Apple iPad Air 3 has no sound, audio doesn’t work

Sixth solution: Reset network settings on your iPad Air.

Performing resets are usually deemed among the last options when dealing with recurring issues. This reset erases your current network configurations including Wi-Fi and cellular network information. Network errors are likewise cleared out in the process. If you wish to try it, then here’s how to reset network settings on your iPad Air 3:

  1. From the Home screen, tap on Settings.
  2. Tap General.
  3. Scroll down to and tap on Reset.
  4. Tap Reset Network Settings. This will reset all your Wi-Fi, cellular, and VPN settings.
  5. If prompted, tap Reset to confirm that you want to reset network settings on your iPad Air.

The iPad should reboot itself when the reset is finished. After it reboots, default network values and options are restored. This denotes the need for you to set up and reconnect to your Wi-Fi network. Once your iPad is connected, you can start using Wi-Fi services including App Store. To check if this fixes the problem, open the App Store and try downloading apps.

Last resort: Factory reset your iPad Air in iTunes.

What your iPad needs right now is likely a master reset or factory reset. The fact that the problem persists up to this point makes it very possible that you’re dealing with a complex system error. To clear out these types of errors, erasing the device is recommended. But before you proceed, back up all your important files so you’d still be able to recover and use them later. You can back up files to iCloud or to iTunes, if you prefer. Once you’re all set, follow these steps to factory reset your iPad Air:

  1. Tap Settings from the Home screen.
  2. Tap General.
  3. Scroll down to and tap Reset.
  4. Tap Erase All Content and Settings.
  5. If prompted, tap Erase to confirm that you want to erase your iPad Air.

When the reset is finished, everything goes back to factory defaults. To use your device again, set up your iPad as new. Just follow the setup wizard to use automatic configurations.

Still can’t download apps via App Store on your iPad Air 3?

If none of that helps, you may report the issue to Apple Support and ask them to verify the current status of the App Store server. It’s possible that the App Store server is currently down or having some technical difficulties. As a result, downloads and other App Store requests aren’t available at the moment. As alternative, you can use iTunes to download apps on your iPad Air 3 until App Store downloads resume.

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