Wondering why you have iPhone iMessage out of order? While this may not be a big deal to some people, it certainly denotes an error that needs correction. If you’ve landed into this page while searching for relevant solutions, then you should keep reading and get help.
In this post will help you troubleshoot your Apple iPhone with iMessage out of order issue. We will consider every possibility and rule them out one by one until we can determine what the issue is and hopefully fix it. So, if you have a problem like this, continue reading as this article may be able to help you.
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Troubleshooting your iPhone with iMessage out of order problem
Before troubleshooting, check your Internet connection and make sure that your iPhone has stable Internet access. If you’re using iMessage via Wi-Fi, toggle Wi-Fi off and then back on. If you’re using data to access and use online services, toggle Cellular Data off and on instead. Doing so helps refresh your Internet connection and clears out minor Internet issues that might have caused problems to iMessage on your phone. If the Internet is working fine but your iPhone iMessages are still out of order, then you may begin to troubleshoot.
First solution: Force close then restart Messages app.
Random app glitches on Messages are among the primary triggers. Note that iMessage is embedded into the built-in messaging platform on your device. Hence, if the parent app is glitching, there is a higher chance for iMessage to experience random flaws. To correct these errors, force closing and restarting the parent app (Messages) is recommended.
If you’re using an iPhone 8, 8 Plus or later models, force closing an app is done with these steps:
- Double-press the Home button to view your most recently opened or used apps.
- Swipe left or right to navigate through the apps previews.
- Then swipe up on an app’s preview to close individual app.
If you’re using an iPhone X or later iPhones, follow these steps to force close background apps:
- Go to the Home screen to get started.
- Then swipe up from the bottom of the screen and then pause slightly in the middle.
- To close the app, swipe up on the app’s preview.
Also consider closing any other running apps to prevent them from interfering with Messages while it’s being used. After closing Messages and other background apps, create sample messages from your other Apple device then send them as iMessage to your iPhone. If it still has the iMessage out of order issue, continue to the next solution.
Second solution: Restart/soft reset your phone.
Random firmware crashes can also affect other apps and thereby trigger adverse symptoms. Should this be what’s occurring to iMessage, restarting or performing a soft reset on the phone can help. Restarting the phone effectively clears out random software errors inflicted by minor system crashes. If you’re using an iPhone X or later variants, restarting or performing a soft reset is carried out with these steps:
- Press and hold the Side button and either Volume button until the Power off slider appears.
- Drag the slider to power off your iPhone completely.
- Then after 30 seconds, press the Side button again to turn your iPhone back on.
If you’re using an iPhone 8, 8 Plus or earlier versions, a soft reset or reboot is done this way:
- Press and hold the Top or Side button until the Power off slider appears.
- Drag the slider to power off the phone completely.
- After about 30 seconds, press and hold the Top or Side button again to turn the phone back on.
Allow your phone to finish restarting and then try to send messages to your own number to know if your iPhone still has iMessage out of order. If it still does, try the next solution.
Third solution: Change the date and time to automatic.
Date and time matter when it comes to message stamps. If the phone’s date and time settings aren’t properly set, chances are that incorrect timestamps for the messages received will be posted. As a result, message sequencing errors transpire. To rule this out, use automatic date and time settings on your phone. Here’s how you do it:
- Tap Settings from your Home screen.
- Select General.
- Tap Date & Time.
- Toggle the switch next to Set Automatically to turn it ON. If it is already turned on, toggle the switch back and forth to turn the feature OFF and then back ON again.
Enabling automatic date and time option prompt the phone to set the date and time automatically over cellular or Wi-Fi connection. Turning it off on the other hand will let you change the time zone, date and time manually. Based on reports from many users, this procedure has fixed iMessage out of order in this iPhones. I hope this works for you too.
Fourth solution: Turn iMessage off and on again.
Errors like this can also be just isolated to iMessage and in that case can easily be corrected by restarting iMessage on your iPhone. This is how it works:
- Tap Settings from the Home screen.
- Select Messages.
- Scroll to iMessages then toggle the switch to turn it OFF.
- Restart your iPhone then head back to Settings-> Messages menu and then turn iMessage back ON again.
Then check your messages to see if your iPhone has iMessage out of order. If it still does, try the next solution.
Fifth solution: Manually enable Messages in iCloud.
Failure to enable Messages in iCloud can sometimes lead to the occurrence of adverse symptoms like this. To make sure that this isn’t the cause of the problem, follow these steps to manually enable Messages app in iCloud on your iPhone:
- Go to the Home screen then tap on Settings.
- Scroll to Messages and then toggle the switch to turn ON Messages app in iCloud on your phone.
Restart your iPhone then see if that solves the iMessage out of order issue.
Sixth solution: Install new updates for iOS and carrier settings.
Installing updates for iOS and carrier settings can also be the key to fixing the problem with iMessages that are out of order. Updates also bring in fix patches to system errors including those that are causing network services like iMessage to glitch. If your iPhone has stable Internet access, you can check for new updates straight from the Settings menu.
- To check for new iOS update, go to Settings-> General-> Software Update menu.
- To check for carrier settings update, go to Settings-> General-> About menu then navigate to the Carrier section.
If an update is available, you should see a notification containing the update details and system requirements. Read and review the update information then back up all recently saved critical data on your phone. After creating backups, follow the onscreen instructions to download and install update.
After updating, reboot/soft reset your iPhone to save the recent system changes and to refresh apps and services.
Seventh solution: Reset network settings on your phone.
Network settings that aren’t properly configured can also result to network-related issues on the phone. To clear these out, performing network settings reset is recommended. This reset deletes all your current network settings and then restores the default network values and options. Erratic network customizations are therefore eliminated, allowing the device to establish clean and fresh connections like the first time it does. To reset network settings on your iPhone, just follow these steps:
- Tap Settings from your Home screen.
- Select General.
- Scroll down and tap on Reset.
- Select the option to Reset network settings.
- Enter your device passcode when asked to continue.
- Then tap the option to confirm network settings reset.
After the reset, the phone restarts itself and then loads up the default network configurations. This denotes the need for you to re-enable wireless features and reconnect to Wi-Fi to use online apps and services again.
Don’t forget to turn on iMessage from the Messages app settings to make sure that the service is activated. Then create a couple of SMS messages to send and receive as iMessage from another Apple device to your iPhone then see if the message receipt order is correct.
Does your iPhone still gets iMessage out of order?
If the iMessages are still out of order, then you may have to resort to performing full system resets from a factory reset to recovery mode restore or DFU mode restore. The problem will likely persist if complex system errors are the underlying cause. Such errors usually require full system wipe out. Just don’t forget to back up your iPhone data to iCloud or iTunes beforehand so you can still recover them later.
Or you can also contact your carrier to verify and ensure that the problem isn’t attributed to any ongoing network outages or technical difficulties on their end. Should this be a post-update issue and none of the given procedures is able to correct it, then you better escalate the problem to Apple Support so that they can develop the required fix patch.
I hope that we’ve been able to help you fix your iPhone with iMessage out of order issue. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!