- Learn how to fix your Apple iPad Pro stuck on Apple logo or won’t boot up successfully.
- Understand the reason why a device like your iPad Pro experiences boot issues such as this.
Black screen of death, infinite boot loops, random crashes, and stuck or unresponsive displays are often attributed to major system errors. They could emerge as minor or major issues depending on the underlying cause. If fatal system errors are to blame, chances are that the transpiring symptoms are stubborn. In fact, these symptoms are listed among the dreaded problems in earlier and later types of iOS devices, including Apple’s iPad Pro (2018) slate.
Tackled in this post is one of the aforementioned issues, particularly on stuck or unresponsive display. Read on to learn find out why your iPad Pro suddenly gets stuck on the Apple logo and what to do to get it back up and working properly again.
But before we actually move on to our troubleshooting, if you have other issues with your phone, then visit our troubleshooting page as we’ve already addressed some of the most common problems with this device. In case you need more help with your problem, fill up our iPhone issues questionnaire and hit submit to contact us.
What causes your iPad Pro to get stuck on the Apple logo?
A device can get stuck due to system errors, bad updates, corrupted data, malicious software and bugs. In worst case scenarios, a device often gets stuck or frozen due to damaged component(s). If hardware damage is to blame, there’s not much can be done on your end because what your device need is service. But if software-related factors are at fault, then there are a few ways for you to fix it. Outlined below are five of the most effective solutions to a pertinent issue on the Apple iPad Pro (2018) device. You can try any of these methods if your iPad Pro is stuck on the Apple logo.
If the problem started after installing an app, then try deleting the suspected app beforehand. That app could be the main culprit and therefore needs to be uninstalled. If that doesn’t solve the problem, then you may now continue to troubleshoot your iPad Pro.
1st solution: Force restart your iPad Pro.
Unresponsive devices are usually restored to normal states by performing a forced restart. This works the same a soft reset does on an iPhone or iPad but the process is carried out distinctively. To force restart an iPad Pro (2018), simply follow these steps:
- Press and quickly release the Volume Up button.
- Press and quickly release the Volume Down button.
- Then, press and hold the Power button on the side of your iPad and then release when the the device restarts.
Performing a forced restart on your iPad effectively fixes minor symptoms including stuck displays due to random app glitches, file corruption and bad updates. Like a soft reset, it does not affect any saved information on the device storage. That said, creating backups prior to a forced restart won’t be needed.
2nd solution: Restore your iPad Pro through iTunes.
If your iPad Pro remains stuck on the Apple logo after a forced restart, your next option would be a system restore. The device maybe unable to get past through the Apple logo because its boot-up system, or other relevant functions are ruined. You then can start by performing a standard iOS restore through iTunes. Here’s how it’s done:
- Connect your iPad to the computer that you synced with it before.
- Open iTunes on that computer then wait for it to sync your iPad Pro and create a backup.
- After the sync and backup process, click the button to Restore [Your Device].
- Follow the onscreen prompts and when you reach the Set Up screen while restoring your iPhone, tap to select the option to Restore from iTunes backup.
- Select your iPad Pro when it appears in iTunes and then follow the next command prompts to finish restoring your device.
You may opt to restore from a previous backup or set up your iPad Pro as new.
3rd solution: Recovery mode restore.
What you’re dealing with could be a fatal system error and therefore requires more advanced system restore. At this point, you can resort to a recovery mode restore. In this process, your device will be set in a recovery state and then repair fatal system errors through iTunes. To get started, you will need to secure a Windows or Mac computer, with the latest version of iTunes app installed. Once you have the equipment, connect your iPad Pro using the supplied USB cable or Lightning cable. After connecting your iPad to the computer, enter recovery mode with these steps:
- Press and quickly release the Volume Up button.
- Next, press and quickly release the Volume Down button.
- Then, press and hold the Side/Power button until you see the Connect to iTunes screen. This means that your iPhone has entered recovery mode.
- When you see the option to Update or Restore, choose Update if you want to restore without deleting files. Doing so will prompt iTunes to start downloading the latest software for your device. If you opt to restore from a previous iOS backup, then select the option to Restore.
The entire restore process usually takes 15 minutes. If your iPad isn’t finished restoring after 15 minutes, it will exit the recovery state. Should that happens, just wait for iTunes to finish downloading the software and then you can put your device back into a recovery state using the same above steps. Just don’t disconnect your iPad from the computer if the restore isn’t finished to avoid corrupting the operating system.
4th solution: DFU mode restore.
The most in-depth system restore done on an iPhone is the so-called DFU mode restore. DFU stands for Device Firmware Update, a special interface that allows your iOS device to communicate with iTunes on a computer even when the iOS is totally ruined. Similar to a recovery mode restore, performing a DFU mode restore also requires the use of iTunes on a compatible computer. Entering this mode however requires a bit of timing and precision. Thus, it may require several attempts for you to get there. Also note that this method wipes everything from your iPad Pro, thus you could lose some critical information in the process. Should you wish to proceed, you can start by connecting your iPad Pro to the computer via USB/Lightning cable and then continue with these steps to put your iPad in DFU mode:
- Quickly press and release the Volume Up button, then quickly press and release the Volume Down button. Finally, press and hold the Side/Power button until the screen turns completely black.
- As soon as the screen turns goes black, press and hold the Volume Down button while you keep holding the Side/Power button.
- After 5 seconds, release the Side/Power button but continue to hold the Volume Down button until your iPad shows up in iTunes on your computer.
- When your iPad Pro appears in iTunes, you can release the Volume button because your iPad is already in a DFU state and all set for an ultimate system repair.
Follow the rest of the instructions or command prompts in iTunes to complete repairing and restoring your iPad Pro to its normal state. If necessary, you may opt to downgrade to a previous iOS version that works for your iPad Pro. Otherwise, you can just set up your iPad Pro as new.
5th solution: Use other iOS repair tools.
The use of third-party iOS recovery and repair software is also considered among the last possible solutions to try if you run out of options. Not all iOS problems can be handled by iTunes thus third-party iOS repair tools exist. Like iTunes, these tools can be downloaded and installed on a computer, either Windows or Mac OS. Once you have the software installed, you can start repairing your iOS device.
Among the most credible iOS repair tools are Any iOS System Repair system, Tenorshare iCareFone, U.Fone iOS System Recovery, and iMyFone iOS System Recovery, to name a few.
You can use any of these systems to restore your iPad Pro that is stuck on Apple logo with or without data loss.
The starting process is similar to that of restoring an iPad Pro using iTunes. You will need to plug your iPad into the computer’s USB port using the Lightning cable or data cable that came with your device. Once connected, open the iOS repair tool on your computer then follow the onscreen prompts and commands to start repairing and restoring your iPad Pro to its normal state.
Still stuck on the Apple logo?
If your iPad Pro remains stuck on the Apple logo after applying all prior solutions, chances are that your device had obtained some sort of hardware damage and therefore needs physical repair. At this point, the next thing to do is to take your iPad to an Apple-authorized service center nearby and have it scrutinized by an iPad technician. If hardware damage is present, then service is needed. You can also consult your carrier for further recommendations or contact Apple Support for more advanced troubleshooting methods and potential solutions.
I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!