Many people are complaining about different issues when using the microphone on their iPhone SE during regular phone calls while others during FaceTime calls. Some have it that the sound seems to be unclear because of static noises in the background. There are also others who have troubles when using Siri as it’s unable to detect their voice input commands. What could have caused these problems to occur and how to deal with them? Should you wish to find out the answers to these questions then you might as well read on.
Now, before we proceed with our troubleshooting, if you have other concerns with your new iPhone SE, drop by our troubleshooting page for we have already published some guides and tutorials. You may also contact us by completing our iPhone issues questionnaire. This is a free consultation servicer we offer and all we need is information about the problem. So please give us that so that we can help you better.
What causes microphone problems to occur on your iPhone?
There can only be two possibilities in this case. Either some apps (software) on your iPhone SE is preventing the microphone from working properly or the microphone itself is damaged thus unable to work as intended. So how would you know if it’s a software or hardware problem?
If the problem just occurred suddenly, then that’s likely just a minor glitch on the iPhone’s microphone software. However, if the problem started after you accidentally dropped or got your iPhone wet, then most likely it’s due to hardware damage. But before you jump into a conclusion that the problem is triggered by a damaged microphone on your iPhone SE, you may still attempt to fix the problem on your end. To give you some inputs on what needs to be done first, I have compiled a rundown of possible solutions and applicable workarounds you can try on.
How to deal with software-related issues on your iPhone SE microphone?
Be sure to test your iPhone SE microphone after completing each method so that you’ll know if the problem is fixed or not. Again, there is no definite solution in here so you may need to try and retry until you find the solution.
Before you begin to troubleshoot, try to remove any third-party case from your iPhone SE as well as external paraphernalia that’s plugged into the headphone jack. These can also trigger similar issues to occur when using the microphone on your iPhone when using Siri and likewise during phone calls or FaceTime calls.
If the problem persists even after removing the aforesaid accessories, then you may go ahead and troubleshoot the problem with these workarounds.
First solution: Turn Bluetooth off.
Your iPhone’s microphone function might be interfered with any Bluetooth accessory, which your iOS is connected to.To make sure this isn’t the culprit, turn off Bluetooth then test the microphone with Bluetooth disabled on your iPhone SE.
To turn off Bluetooth, go to Settings-> Bluetooth menu, then tap the switch to turn Bluetooth off.
See if that brings a positive output on your iPhone’s microphone functions.
Second solution: Restart the phone (soft reset).
Don’t forget to restart your iPhone. Again, it could be just a minor software glitch that’s randomly transpiring on your iPhone device. And if that is so, then performing a soft reset or restarting your device will likely be able to fix it. If the first restart doesn’t yield a positive outcome, then give it another try then see what happens. There are times when multiple reboots are needed in order to get rid of the error completely.
After the reboot, try to record a short clip with audio using Voice Recorder or Camera app. Then playback the clip. See if that works then.
Third solution: Update your iPhone to the latest iOS version.
Software updates not only bring new features and enhanced functions but likewise contain some fixes to certain bugs affecting the iPhone functions. Should the problem you have with your iPhone SE microphone is inflicted by some bugs or malware, then installing a new update will likely be able to deal with it.
- To check for available software update on your iPhone SE, head over to Settings-> General -> Software Update.
- You will see a notification if an update is available for your device. If there is, be sure to back up your iPhone data, charge your iPhone, connect it to Wi-Fi, and then proceed with the iOS update download and installation wirelessly.
Alternatively, you can use iTunes to update your iPhone SE manually. You will need to secure a computer (Windows or Mac) with the latest version of iTunes software installed in this case.
Last resort: Perform a factory reset or restore your iPhone SE in iTunes.
If none of the prior methods is able to fix the problem and that your iPhone SE microphone is still not working properly, then you may already consider a factory reset as your next option. You have to note though that this reset will also erase everything from your iPhone including your personal information, customized settings and other critical data stored on the internal memory. That said, creating a backup of all your important data and personal information is recommended before you proceed with the reset. Once you’ve got everything backed up, follow these steps to factory reset your iPhone SE through the Settings menu:
- Tap Settings.
- Tap General.
- Scroll to and tap Reset.
- Select the option to Erase All Content and Settings.
- If prompted, enter your device passcode to continue.
- Tap Erase iPhone to confirm reset.
Wait until the reset is complete, reboot your iPhone SE then proceed to with the initial setup. Any software bug and malware dwelling in your iPhone system will likewise be eradicated in the process thus giving your iPhone a clean fresh start afterwards. After the device setup, test to see if the microphone is already working fine.
Seek more help
You may opt to contact Apple Support for other options if the problem persists after you’ve exhausted all your efforts in troubleshooting the microphone software. Otherwise, you’ll need to have your iPhone SE diagnosed by a technician for any possible damage to the microphone components. A hardware repair or replacement might be necessary if the iPhone microphone is found damaged in any way.
Connect with us
Visit our troubleshooting page to view more solutions to other iPhone problems we have addressed in our prior posts. If you wish to reach our iOS support team for further assistance, then you may do so by filling up this form with all the required information. Be sure to provide us with the significant details of the issue that you need help with so we would be able to give you the best possible solutions and recommendations to try on.