One of the widespread and inevitable problems encountered by many owners of different iPhone variants is on apps crashes. Aside from Facebook, a lot of iPhone SE users have also faced the same issue with the Instagram app. Crashing problem in apps can be attributed to different factors including bad update, incorrect settings, server errors, software bugs and malwares. There are also other cases where the problem is tied to memory issues like insufficient memory on the iPhone. Generally, the underlying causes are associated with the software hence denotes that the problem can be fixed at home. All you have to do is try some applicable workarounds.
Highlighted below are standard procedures and generic solutions to a pertinent issue transpiring on the iPhone SE Instagram app. This should serve as free reference to anyone who needs some more inputs on how to deal with the Instagram problem on frequent crashes on the same iOS device. Read on and get help whenever needed.
Now, before we proceed with our troubleshooting, if you have other concerns with your new iPhone SE, drop by our troubleshooting page for we have already published some guides and tutorials. You may also contact us by completing our iPhone issues questionnaire. This is a free consultation servicer we offer and all we need is information about the problem. So please give us that so that we can help you better.
First solution: Force Instagram to close then restart.
Any app can crash at any time due to minor bugs and glitches. And this could be the case with the Instagram app on your iPhone SE. As initial resolution, you can try to force the Instagram app to close and then perform a soft reset or restart your iPhone. Here’s how:
- Quickly press the Home button twice. Doing so will show up a list of your recently used apps on the screen.
- Locate and swipe up on the Instagram app to clear it.
You can also clear all background apps if you see other apps running in the background. Any of these apps can also cause conflict to other apps especially when they get corrupted.
Second solution: Check and manage storage.
Your iPhone may be running out of space on the internal memory thus performance issues like including apps crashes are beginning to transpire on your device. That said, you need to free up some space on your iPhone SE in order to make things work smoothly again. To get started, check the current memory status of your iPhone. Here’s how:
- Tap Settings from the Home screen.
- Tap General.
- Tap Storage & iCloud Usage.
- You will then see the available memory shown on the next screen.
- View how much storage apps are using, then tap the option to Manage Storage.
If the available memory space is less than 500MB, then you need to free up some space. The problem with your Instagram app is likely attributed to insufficient internal memory on your iPhone.
You can free up some space of your iPhone’s internal storage by deleting all unused apps and contents including old photos, videos and messages from your device. Also if the problem just instigated after installing a new app, then try to remove the suspected app as it’s likely the one that is causing conflict with the Instagram app on your iPhone SE.
Third solution: Update Instagram.
Just like other popular apps, Instagram also receives periodic updates to keep everything optimizing and the app at its best performance. This is why keeping the app up to date is highly recommended. If you haven’t set your iPhone to install apps updates automatically, then you will need to do it manually. Having said that, head over to the App Storage and then look for any available software updates for your apps including Instagram. Here’s how it’s exactly done:
- Tap the App Store icon from the Home screen.
- Tap the Updates icon at the bottom right of the App Store.
- Tap the Update button next to Instagram to update the app.
- If available for your other apps, tap to Update apps individually or select the option to Update All apps at once, if multiple apps updates are available.
Reboot your iPhone SE after updating your apps then try to launch Instagram to see how it works after installing update.
Fourth solution: Update to the latest iOS version.
Aside from Instagram updates, installing the latest iOS update on your iPhone SE can also be the key to fixing bug-triggered apps problems including Instagram crashes. Software updates also bring in fix patches to get rid of certain bugs that are inflicting trouble with your device. Thus if you haven’t already, check for available firmware update to install on your iPhone.
To check for available update, go to Settings-> General-> Software Update menu on your iPhone SE.
You will see an update notification if there is a new firmware update to download and install on your device. Before you proceed, be sure to back up your iPhone data for safekeeping.
Fifth solution: Uninstall and reinstall Instagram.
One way to clear temporary files (cache) and data on an iOS app like Instagram is to uninstall and then reinstall the app. Clearing cache or data from the Instagram app can fix any software errors that might have caused it to crash. But it’s also worth noting that clearing data will delete any data stored in the Instagram app including settings, login information, and the like. But on the positive note, this can potentially fix the issue.
If you wish to try your luck in this method, then follow these steps to uninstall Instagram on your iPhone SE:
- Tap and hold on any app icon on the Home screen.
- When the icons start to jiggle, tap the X in the upper side of the Instagram app icon.
- Then tap Delete to confirm action.
- Press the Home screen to stop the apps icons from jiggling and return the Home screen to normal state.
Reboot your iPhone then head over to the App Storage to download and install the latest version of Instagram app for your iPhone SE. Be sure to select the app’s version that is compatible with the current iOS version your iPhone is running on.
Other options to consider
Factory reset and iOS restore can also be considered as last resorts if the problem persists after performing all prior solutions. While these methods may not be feasible given that they will result to data loss, they are but potential solutions to major software errors causing different issues on your iPhone. So you might as well consider a full system reset and iOS restore among your last options if necessary.
Contact Instagram Help Center or Instagram support
If none of the aforesaid solutions worked for you, then ask further assistance from the Instagram app developers. You can always escalate the problem especially if you’ve already exhausted every possible means on your end but to no avail. Doing so is one way of letting them know about the app’s unstable performance on your device. There might be some serious bugs that need to be addressed by a new fix patch, which they have to write a program on and embed in the next Instagram update rollout.
Connect with us
Visit our troubleshooting page to view more solutions to other iPhone problems we have addressed in our prior posts. If you wish to reach our iOS support team for further assistance, then you may do so by filling up this form with all the required information. Be sure to provide us with the significant details of the issue that you need help with so we would be able to give you the best possible solutions and recommendations to try on.
- First solution: Force Instagram to close then restart.
- Second solution: Check and manage storage.
- Third solution: Update Instagram.
- Fourth solution: Update to the latest iOS version.
- Fifth solution: Uninstall and reinstall Instagram.
- Other options to consider
- Contact Instagram Help Center or Instagram support