Welcome to another installment of our troubleshooting series where we aim to help our readers who own the #Apple #iPhone7 fix the issues that they are experiencing with their phone. Today we will tackle the iPhone 7 freezes after update to iOS 11.2.5 issue & other related problems. Although updates are meant to improve the performance and security of the phone there are instances when issues can occur right after the update and this is one of the issues that the phone can experience.
If you own an iPhone 7 or any other iPhone model for that matter then feel contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
iPhone 7 Freezes After Update To iOS 11.2.5
Problem: I have just updated to ios 11.2.5, and less than 30 minutes later my phone froze and showed the grey screen for awhile, then went black. i tried to turn it back on but had no response. i connected my phone to itunes and tried to restore from there, but itunes failed to re-download the ios and repair my phone. what do i do now? my phone is still unresponsive.
Solution: The best thing that you can do right now is to restore your phone in DFU mode using iTunes.
- Download the latest version of iTunes in your computer.
- Connect your phone to your computer and open iTunes.
- Force restart the phone by following these steps. Press and hold the Side and Volume Down buttons at the same time. Keep holding them until you see connect to iTunes screen.
- When you see the option to Restore or Update, choose Update.
If the issue still persists then you need to bring the phone to the nearest Apple Store and have it checked.
iPhone 7 Stuck In Bootloop
Problem: Hi, my phone has been stuck on bootloop for almost 24 hours. I updated it, then hours later, it just restarted and got stuck on the boot loop. I have tried to update and restore it over 15 times. Talked to apple support and they did not help or neither could figure out the problem. It went back to factory settings twice, then got frozen on the settings, then promptly went back to the boot loop. I have my iTunes and computer all up to date on software. I do not know what else to do.
Solution: Try to follow the troubleshooting steps listed above ( restore your phone in DFU mode using iTunes). If this fails to fix the problem then you will have to bring the phone to the Apple Store and have it checked.
iPhone 7 Slow To Download Mail
Problem: Hi.. My iPhone 7 is very slow to download mail. It does send and receive but can sometimes take 12 hours. I have been through every troubleshoot on the internet. I have been through the barrage of tests. Before I take my phone to an Apple Tech I just want to know if there are any more tricks or settings that I’m not seeing. My iOS is updated to 11.2. 5. My iPhone 7 is brand new. My wifi works on everything but my iPhone mail app. Any help would be most appreciated. Thank you.
Solution: You could try deleting the email account from your phone then set it up again. When checking for your mail try doing so while the phone is connected to a different Wi-Fi network.
If the issue persists then you should have this checked at the Apple Store.
iPhone 7 Stuck On Apple Logo
Problem: I have been having issues with my software where my phone would freeze every time i either made or took a phone call, however if i restarted the phone this issue would disappear for a couple of hours. During one restart, my phone refused to turn on and so I put it in recovery mode and restored the iphone. However the phone continues to refuse to switch on. It is stuck on the apple logo and has been charging all day. If you could give me any idea as to what I should do I would greatly appreciate that
Related Problem: My phone is stuck on the power up screen it died and has been stuck on the power up screen for about an hour now i’ve tried restarting it by holding the power button and the volume down button but it hasn’t turned on eventually it tries to turn on so long that it just shuts off completely if you guys have anything I can try to do to fix it that would be great thank you.
Solution: The best thing that you can do right now is to restore the phone in DFU mode using iTunes. If this fails to fix the problem then you will have to bring the phone to the nearest Apple Store and have it checked.
Engage with us
If you have any concerns regarding your iPhone feel free to contact us using this form. We will provide you with free technical support regarding the issue you are facing with your device. Just make sure to provide as much detail as possible so that we can make an accurate diagnosis.