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Apple iPhone X Stuck On Apple Logo After Factory Reset

The #Apple #iPhonex is the latest flagship iPhone device that’s available in the market today. First released in October of 2017 this device sports a large 5.8 inch Super AMOLED display, the first for this model. It doesn’t have any physical home button making the display occupy most of the front part of the phone. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the iPhone X stuck on Apple logo after factory reset issue.

If you own an iPhone X or any other iPhone model for that matter then feel contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.

iPhone X Stuck On Apple Logo After Factory Reset

Problem: I did a factory reset and the iPhone X seems to be taking hours on a download. It’s been at it for 1.5 hours, and it looks pretty dead–The Apple sign shows with a gray line underneath it. (At one point, iTunes said there would be a download for another 3 hours, but there is no longer the download symbol on iTunes–upper right of the page. It is connected (hardwire) to the Mac, and I’m trying to find information on iTunes, but all it says is that the phone is connected. Have I destroyed the phone? It’s backed-up. I wanted to force it to wipe out all of the downloaded songs and force a sync to reduce the seemingly high number of songs needing a web connection to play (doesn’t work so well in an airplane). What did I do wrong, and what do I do next?

Solution: The first thing that you will need to do in this case is to force the phone to restart.

  • Quickly press and release the Volume Up button.
  • Then quickly press and release the Volume Down button.
  • Finally, press and hold the Side/Power button until the Apple logo appears.

In case the issue still persists then proceed with the steps listed below.

  • Connect your phone to a computer and open iTunes.
  • While your device is connected, force it to restart.  Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery-mode screen.
  • Don’t release the buttons when you see the Apple logo. Keep holding until you see the recovery mode screen.
  • When you get the option to restore or update, choose Update. iTunes will try to reinstall iOS without erasing your data.

In case the above steps fails to fix the problem then you will need to bring the phone to the nearest Apple Store and have it checked.

Engage with us

If you have any concerns regarding your iPhone feel free to contact us using this form. We will provide you with free technical support regarding the issue you are facing with your device. Just make sure to provide as much detail as possible so that we can make an accurate diagnosis.

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