Some iOS updates can trigger some apps to go rogue. And this is what happened to some iPhone SE owners after updating to iOS 11.3.1, with the Twitter app suddenly acting up. If you’re experiencing the same issue on the same iOS device after implementing the same iOS version, then this post might be able to help you out. Read on to find out what to do to fix the Twitter app that keeps crashing on your iPhone SE after installing iOS 11.3.1 update.
Before anything else though, if you have other issues with your device, then visit our troubleshooting page for we have already addressed several common problems with this phone. Odds are that there are already existing solutions to your problems so just take time finding issues that are similar with yours. If you can’t find one or if you need further assistance, feel free to contact us by completing our iPhone issues questionnaire. Please provide us with as much information as possible so that it would also be easier for us to troubleshoot the problem. Don’t worry as we offer this service for free, so all you have to do is give us sufficient information about the problem.
- How to troubleshoot iPhone SE with Twitter that keeps crashing
How to troubleshoot iPhone SE with Twitter that keeps crashing
Before you begin to troubleshoot the app, check and see if there is a new software version available to install. The iOS 11.4 has already been out to some selected iOS devices. It offers new improvements including security enhancements to address existing bugs left by the previous iOS version. If the new update is already up for grabs on your iPhone SE, then you should consider updating your device first.
To check if the new iOS update is already available on your iPhone SE, navigate to Settings-> General-> Software Update menu.
Otherwise, proceed with these troubleshooting procedures.
First solution: Force close apps then restart your iPhone SE.
Apps can go rogue when a new system is implemented. This can happen if some cache files from within the app or background apps crash and get corrupted after the system change. In that case, force closing or clearing the background apps can help. Here’s how to force close or clear background apps including Twitter on your iPhone SE:
- Press the Home button twice quickly. Doing so will show up a list of recently used apps. These apps aren’t closed and so, they’re still running in the background.
- Find the Twitter app from the app’s preview and then swipe up on it.
You can also clear the rest of the background apps to prevent any of them from causing conflicts and issues especially when they crash.
After quitting/clearing background apps and Twitter, restart your iPhone or perform a soft reset with these steps:
- Press and hold the Power button for a few seconds until the Slide to Power Off button appears.
- Drag the slider to turn off your device.
- After 30 seconds, press the Power button again until the Apple logo appears.
- Alternatively, you can do a force restart by pressing and holding the Power button and Home button simultaneously for about 10 to 20 seconds and then release both buttons when the Apple logo appears.
This clears and refreshes the internal memory and iPhone SE system. Any errors and glitches are likewise cleared in the process without any data affected.
Second solution: Install pending app updates on your iPhone SE.
Apps may have to be updated to remain compatible and working smoothly with the newly installed platform. If you haven’t set your iPhone to auto-install updates, then you need to manually check for pending updates for your apps including Twitter. Here’s how:
- Tap the App Store icon from the Home screen. Doing so will route you to the App Store main screen.
- Navigate to the bottom right of the screen and then tap the Updates icon. A new screen containing a list of apps with pending updates will then show up.
- Find Twitter from the list then tap the Update button next to it.
- If you see multiple applications with pending updates, tap the Update All button instead. Doing so will update all apps simultaneously.
When you’re done updating apps, restart your iPhone to implement new app updates accordingly and to refresh the internal memory as well. Then launch the Twitter app to see if it is already working properly this time. If not, then move on to the next possible solution.
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Third solution: Reset all settings on your iPhone SE.
The new update might have altered your device settings, which eventually resulted to some conflicts that caused Twitter to misbehave. To rule this out, you can reset all settings on your iPhone to restore the default values and then configure individual options accordingly. Here’s how it’s done:
- Tap Settings from the Home screen.
- Tap General.
- Scroll to and tap Reset.
- Select the option to Reset all settings. This restores the default system settings without affecting data on the internal memory.
- If prompted, enter your device passcode to continue.
- Then tap the option to confirm system settings reset.
Reboot your phone after the system settings are reset. Then reconfigure necessary options.
Fourth solution: Uninstall then reinstall Twitter app on your iPhone SE.
The problem may persist if the app is totally corrupted and no longer able to function. In this case, you’ll have no choice but to delete the errant Twitter app from your device and then reinstall the app. Here’s what you should do then:
- Tap and hold on any app icon from the Home screen.
- When you see the icons start to wiggle, tap X on the corner of the Twitter app.
- If prompted with a message, tap Delete to confirm.
Restart your device then download and install the Twitter app on your iPhone SE with these steps:
- Open the App Store.
- While on the App Store main screen, tap the Search icon (magnifying glass).
- Navigate to the Search tab and then type Twitter in the search bar.
- Find and select the Twitter app from the search results.
- To download the app, tap Get and Install. You may need to enter your Apple ID password to authorize and confirm app download and installation.
Allow the app to finish installing then reboot your iPhone to clear and refresh the system. Twitter should be working fine by now.
Note: If your device is experiencing network connectivity issues, then that’s another factor that needs to be dealt with first. The app may not be able to work properly because it cannot establish a steady connection with the server. Twitter requires strong and stable Internet access to work as intended. That said, fix network connectivity issues if needed.
Seek more help
You can report the issue to Twitter Support for other options and/or advanced troubleshooting. There might be some advanced settings from within the app that needs to be configured or modified to keep the app working properly with the new iOS platform. Just visit the Twitter Help Center page then submit a ticket regarding the issue you’re dealing with.
Alternatively, you can escalate the problem to your device carrier or Apple Support so that they will become aware of it, make further assessments, and if necessary, develop a fix patch to correct the flaw. Apparently, it’s a post update issue that’s likely inflicted by a complex update bug.
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