More and more issues had already transpired on the iPhone 8 handset, weeks or months since it officially hit the smartphone market. The first few problems were comprised of minor and major errors, some were rare while others were common. One of the problems that’s been bugging a number of iPhone 8 owners is on the notifications that play even when the iPhone is set to mute or silent mode. And this is the main issue I tackled in this context. Apparently, it is a software issue that normally occurs not only on the iPhone 8 but also on other prior iOS device. And the good thing about it is the fact that it can be rectified by some workarounds including the ones I’ve mapped out in this context. If ever you bump into a similar issue on your iPhone 8, feel free to refer to this troubleshooting guide whenever you need additional inputs. So keep reading and find out your options when caught in the same situation.
Before we move any further, if you are looking for a solution to a different problem, them drop by our iPhone 8 troubleshooting page for we have already addressed some of the most common problems with this device. Odds are that there are already existing solutions to your problem. Try to find issues that are similar with yours and use the solutions we suggested. If they don’t work or if you need more help, fill up our iPhone issues questionnaire and we’ll help you with you problem.
First solution: Soft reset.
Problems like this can occur any time when triggered by random software glitches or rogue apps. And a quick simple solution you can try to apply is a soft reset or device restart. Many software issues are dealt with by this workaround, hence it is the very first recommended method when troubleshooting software problems not only on your iPhone but also on other mobile devices. For starters, here’s a soft reset is done on the iPhone 8:
- Press and hold the Side or Power button for a few seconds until the Slide to Power off menu appears.
- Drag the slider to turn your iPhone completely off.
- After 30 seconds, press and hold the Side or Power button again for about 10 seconds and then release when the Apple logo appears.
Alternatively, you can shut your iPhone 8 down by going to Settings-> General-> Shut Down menu. After 30 seconds, press and hold the Power button until you see the Apple logo on the screen.
Second solution: Toggle the silent and ringer switch.
Your iPhone has a ring/silent switch on the upper left corner of the screen. This switch can be flipped to switch between silent and ringer modes. You can control which sounds to play through your iPhone speaker using this switch. Also, toggling this switch can also rectify minor issues with audio outputs on your iPhone including odd notifications. Having said that, try to flip this switch on for a few seconds and then flip to silent mode again.
- To put your iPhone 8 in Ring mode, move the switch to so that the orange is not showing.
- To put your iPhone 8 in Silent mode, move the switch so that the orange is showing.
If you don’t want to hear notification sounds playing on your device, flip the switch to silent mode.
Third solution: Reset all settings.
It’s possible that some audio settings on your iPhone 8 have been incorrectly modified or automatically altered by some bad updates without you even knowing. To fix the error, try to reset all settings on your iPhone 8. This reset deletes all your current settings without affecting any of your iPhone data. And here’s how you do it:
- Tap to open the Settings app.
- Tap General.
- Scroll to and tap Reset.
- Select the option to Reset all settings.
When the reset is finished, reboot your iPhone 8 then see if that fixes the problem. If it doesn’t, then move on to the next applicable solution.
Fourth solution: Update iOS to the latest version.
Software updates also integrate bug fixes. So if ever the notification issue you have is triggered by a software bug, installing the latest iOS version will likely fix it. If you haven’t already, view any update available for your device and if there is, back up your iPhone data and then follow the onscreen instructions to download and install the new update. Here’s how to check for available software update to download and install wirelessly on your iPhone 8:
- Go to Settings.
- Tap General.
- Tap Software Update.
Make sure your iPhone has strong and stable Wi-Fi internet connection and sufficient power before moving on to downloading and installing the update. Creating a backup of your iPhone data beforehand is also recommended for safekeeping.
Fifth solution: Master reset.
A master reset wipes everything from your device and then restores its factory defaults. This means you will lose your critical data and personal information stored on your iPhone. To recover your important files later, be sure to create a backup before you proceed with a master reset. The quickest way to perform a master reset on your iPhone 8 is through the Settings menu. Here’s how it’s done:
- Go to Settings.
- Tap General.
- Scroll to and tap Reset.
- Select the option to Erase all content and settings.
- If prompted, enter your device passcode to proceed.
- Then tap the option to confirm master reset.
- Wait until your iPhone resets then restores to its factory defaults and reboots.
When it has booted up completely, proceed with the initial set up and then see if the problem is fixed.
Alternatively, you can use iTunes on a computer to reset your iPhone 8 to factory defaults or restore to a previous iOS backup. Restoring iOS through iTunes can be done in two ways. You may opt for a recovery mode restore or DFU mode restore. A more detailed walkthrough on how to perform a recovery mode restore and DFU mode restore on your iPhone 8 is mapped out in our Troubleshooting Page under Tutorials section for iPhone 8. Feel free to visit this page if you need a step-by-step reference.
Seek further assistance
You may need to escalate the problem if it persisted after exhausting all possible means to fix the problem. Considering doing so if your iPhone 8 started to play notifications even when in silent mode after installing a new iOS update. In this case, it can be tagged among other post-update issues that require an official fix patch from Apple. Typically, you’ll be advised to wait until the new update is rolled out if not offered with some other options as temporary solutions.
Connect with us
If you need more help with the use of certain functions and features of the new Apple iPhone 8 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 8. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.
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