When it comes to apps problems on iOS devices, a problem on YouTube app crashes appears to be one of the most prevalent and widely raised issues emerging online. While the app is built as sturdy as its reputation, it’s still inevitable for YouTube to bump into different issues and performance instability at certain times. Why and how this happens? Let’s find out.
In this post, I will address a particular issue with the YouTube app that keeps crashing or not working on the iPhone 8. Aside from faulty iOS update, what else could trigger this social media app to act weird at times and what options do you have in order to deal with the problem and get YouTube to work properly and become stable on your new iOS device.
Before we move any further, if you are looking for a solution to a different problem, them drop by our iPhone 8 troubleshooting page for we have already addressed some of the most common problems with this device. Odds are that there are already existing solutions to your problem. Try to find issues that are similar with yours and use the solutions we suggested. If they don’t work or if you need more help, fill up our iPhone issues questionnaire and we’ll help you with you problem.
- How to fix iPhone 8 with Youtube app that keeps crashing
How to fix iPhone 8 with Youtube app that keeps crashing
What you’re dealing with is apparently a software issue, which means can be resolved by some workarounds. You can start from minor solutions then see if any of them is able to rectify the glitch and get the app back to its normal state. Otherwise, you’ll need to consider resorting to some tougher solutions. So here are your options…
First solution: Quit YouTube app then restart your iPhone 8.
An app can become rogue and misbehave at some point when triggered. This is probably what you’re experiencing with the YouTube app. Something on your iPhone is preventing the app from working stable and crash more often. It can be a temporary glitch, a software bug, settings conflict, or faulty update either from YouTube or Apple itself. You may attempt to fix minor software glitches by simply quitting and restarting the app or perform a soft reset on your iPhone 8. Quitting and then restart can help refresh the YouTube app and thereby allows it to become stable and work properly again. Meanwhile, performing a soft reset on the device will refresh your iPhone system (iOS), clears up the memory, and rectifies minor software glitches and errors that might have caused the YouTube app to crash.
Here’s how to quit the YouTube app on your iPhone 8:
- Double-tap the Home button. Doing so will show your most recently used apps.
- Swipe right or left to switch between apps previews and locate YouTube app preview.
- Then swipe up on an app’s preview to close the app.
After quitting YouTube , restart your iPhone 8 to clear up memory and refresh iOS. Here’s how:
- Press and hold the Side or Power button for a few seconds or until the Slide to Power off menu appears.
- Drag the slider to power off your iPhone completely.
- Keep it turned off for 30 seconds.
- After the elapsed time, press and hold the Side or Power button again for a few seconds and then release the button when the Apple logo appears.
Wait until your iPhone boots up completely then launch YouTube again.
Second solution: Check for YouTube app updates to install.
It is recommended to keep your apps up to date so as to make it stable and highly optimized. If the YouTube app starts to crash or stop working after updating your iPhone 8 to the latest version, it is possible that YouTube no longer meets the system requirements to operate well with the latest iOS platform. This therefore denotes the need to update YouTube as well. Typically, apps developers will roll out period updates for their respective apps especially when a major software is rolled out by Apple. This is to ensure that their apps remain compatible with the latest software version of your iPhone.
Follow these steps to check for and install update for your YouTube app on iPhone 8:
- Tap the App Store icon from the Home screen.
- Tap the Updates icon at the bottom right of the screen.
- You will see Update next to an app if an update is available. Look for YouTube then see if there’s an update for YouTube app.
- To update, tap the Update button next to YouTube or tap Update All to install all apps updates at once.
Third solution: Clear cache and data on YouTube app.
Cache and data stored on the YouTube app are essential in terms of multitasking. These temporary files will allow the YouTube app to carry out reiterating requests and searches from within the app faster. In short, they speed up things. However, just like other files, YouTube cache and data can become corrupted eventually. When this happens, the overall app’s function and performance will likely be affected. This is when adverse symptoms like frequent lags, freezes, crashes and automatic app restarts begin to occur. Clearing the app’s cache and data can help fix the problem. However it also means deleting or uninstalling YouTube book app from your device. It’s the only way for you to clear the app’s cache and data unless you will use free cache cleaner software for iOS. So here’s what you should do then:
- Navigate to the Home screen.
- Gently tap and hold any icon for about 2 seconds until the icons wiggle.
- Tap the X on the YouTube app. Doing so removes or uninstalls the app.
- If prompted, tap Delete or Remove from the dialog box to confirm deletion of YouTube app.
- Press the Home button the save your changes.
- Alternatively, you can go to Settings-> General-> Storage & iCloud Usage or Usage-> Storage-> Manage Storage-> select YouTube then tap Delete app.
Once YouTube app is successfully removed, restart your iPhone then go to the App Store. Then search YouTube on the App Store. Finally, download and install the latest YouTube app version for your iPhone. See if that fixes the problem.
Fourth solution: Reset all settings on your iPhone 8.
Changing one settings option may result to an issue if not properly done. In other words, the problem with the YouTube can possibly be triggered by incorrect settings. If the YouTube app started to crash or stop working after making changes to your iPhone settings, then it’s possible that any of your recent changes had caused conflict particularly on YouTube app and that’s what you need to figure out. However, determining what exactly was configured incorrectly is a bit difficult especially it you’ve changed a lot or navigate through different menus and options. In this case, resetting all settings can help.
To reset all settings on your iPhone 8, go to the Home screen then tap Settings-> General-> Reset-> then tap to select Reset all Settings from the given options.
This will reset settings and preferences for Wi-Fi, Bluetooth, Privacy, and other features and options to factory defaults but without affecting any of your personal data. In short, you will not lose any of your stored data and information on the internal memory.
You may be prompted to enter your device passcode for security purposes so just do so to proceed and confirm the settings reset.
Last option: Factory reset.
A factory reset can be considered the last resort if all else failed to fix the problem and YouTube is still crashing on your iPhone 8 after exhausting all prior means. It’s possible that the software error is more intricate that it managed to withstand the previous workarounds. This means a full system reset may be necessary. This also means everything will be erased from your device including personal settings and information along with critical data. Thus it’s deemed the last resort. You may opt to switch to a different social media app for the meantime until YouTube works properly again but if that’s not a good option for you then you might go ahead and back up your iPhone data then proceed with a master reset.
You can perform a factory reset on your iPhone 8 by going to Settings-> General-> Reset-> Erase All Content and Settings. If prompted, enter the correct passcode for your device the tap Erase iPhone to confirm.
Alternatively, you can reset or restore your iPhone 8 through iTunes. You will need to use a computer with the latest iTunes version installed in order to proceed with this method.
If the problem continues, then your next best option would be to contact YouTube Help Center for other options. Otherwise, switch to other social media app while waiting for YouTube to fix the problem.
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