There are a lot of things to consider when it comes to diagnosing Wi-Fi problems in mobile devices. From the router or modem to your device software or hardware. You will need to scrutinize some details so as to determine the underlying cause of the problem. The thing about Wi-Fi problems is the fact that it’s inevitable. It can occur regardless of your device classification, status, and platforms. Even Apple’s recently released flagship smartphone, particularly the iPhone 8 device is affected with this problem. In this post, I’ll explicate the possible reasons as to why your iPhone 8 won’t connect to Wi-Fi or unable to access Wi-Fi Internet. I’ve also mapped out some helpful solutions comprising of recommended workarounds and standard procedures that are used to deal with Wi-Fi problems that are associated with software errors. Feel free to refer to this content whenever you need some help in dealing with a similar issue on the same iOS device.
Before we move any further, if you are looking for a solution to a different problem, them drop by our iPhone 8 troubleshooting page for we have already addressed some of the most common problems with this device. Odds are that there are already existing solutions to your problem. Try to find issues that are similar with yours and use the solutions we suggested. If they don’t work or if you need more help, fill up our iPhone issues questionnaire and we’ll help you with you problem.
Potential solutions to fix Wi-Fi problems on iPhone 8
Test to see if you are able to connect to Wi-Fi and access the Internet wirelessly after you do each method so that you’ll know if the problem is fixed or not. If ever you’ve identified and confirmed the underlying cause, you can work directly on what went wrong and fix it. Otherwise, you would need to go for a trial-and-error troubleshooting approach until the ultimate fix is obtained.
First solution: Reboot modem/router.
As mentioned earlier, a corrupted router or modem firmware can be the main reason why you are unable to connect to your wireless network. An as indicated in our prior hints, this can be the root-cause especially if all your devices are having the same problem or unable to connect to the same wireless network. Another indication of a modem or router issue is any red light indicator on it. To rule this out from the possible trigger, power cycling your wireless router or modem can help. By power-cycling simply means turning your network equipment off for about 30 seconds or so and then turn it back on. It works similar to an iPhone restart when dealing with minor software issues and random apps glitches.
For starters, here’s how a router or modem power cycle is done:
- Locate the Power button and then press on it until the device powers off. You’ll know if it’s powered off if all the light indicators go down.
- When powered off, remove or unplug the modem or router AC adapter from the power source. Leave it unplugged for about 30 seconds to a minute.
- After the elapsed time, plug it back into power. Then press the Power button to turn your modem/router back on.
- Wait until all the light indicators go solid and your modem/router has booted up.
If you see any red light indicator on the modem or router after the power-cycle or restore, it denotes something wrong with certain network functions and that needs to be dealt with first. Should this be the case, contact your modem/router manufacturer for further assistance as your equipment may need to be reset. Or you can also contact your Internet service provider and check if everything is okay with the network services in your place. It’s also possible that a network outage is going on and so you currently don’t have access to your wireless network.
Second solution: Soft reset your iPhone 8.
A soft reset has to be carried out to rule minor software errors out from the probable causes. It’s a simple yet effective solution that you shouldn’t dare miss doing. No data is affected in the process therefore it’s safe.
- To restart your iPhone 8, press and hold the Side or Power button until the Power off slider appears.
- Drag the slider to turn your iPhone off completely.
- After 30 seconds, press and hold the Side or Power button again until the Apple logo appears.
Wait until your device has booted up and then try to access the internet through Wi-Fi.
Third solution: Turn Wi-Fi off and on and Airplane mode on and off.
Toggling the Wi-Fi switch off for a few seconds and then on again is also an effective trick used by many people when dealing with sudden wireless connectivity losses on their iPhone. While there’s no definite explanation behind this trick, it has been proven effective in many cases. That said, you may want to give it a shot as well.
To do so, head straight to your iPhone 8 Settings-> Wi-Fi menu and then tap the switch to turn Wi-Fi off. After a few seconds, tap the switch again to turn Wi-Fi back on.
Or you can also do the Airplane mode trick or turning Airplane mode on for a few seconds and then off again. Turning on Airplane mode automatically disables your Wi-Fi network and turning it off again will trigger a Wi-Fi restart.
To do so, go to Settings-> Airplane Mode menu, then toggle the switch to turn the feature on for a few seconds and then off again.
See if you’re lucky enough to get the problem fixed with any of these simple tricks too.
Fourth solution: Reset network settings on your iPhone 8.
Resetting the network settings can potentially fix the problem if it has something to do with incorrect settings or misconfigured network options on your iPhone.
- To do so, head over to Settings-> General-> Reset-> Reset Network Settings.
- If prompted, enter your device passcode to continue.
- Wait for the reset to finish and your iPhone to restart.
- When it’s booted up, set up Wi-Fi and connect to your Wi-Fi network again.
See if you’re now able to connect to your Wi-Fi network and access the Internet wirelessly on your iPhone 8.
Fifth solution: Forget all your Wi-Fi networks saved on your iPhone 8.
Forgetting wireless networks from your device can help rule out the possibility of network conflicts especially if you have multiple networks saved. If possible, try to only the wireless network you use. Doing so will likewise allow your device to establish a fresh connection with your wireless network. To forget wireless network on your iPhone 8, follow these steps:
- Tap Settings from the Home screen.
- Tap Wi-Fi.
- Tap the blue information (i) icon next to the Wi-Fi network name that you want to delete or forget.
- Then tap Forget This Network.
- Do the same with the reset of the wireless network stored on your iPhone.
After all your networks have been deleted or forgotten, restart your iPhone 8 and then set up your wireless network again. This time, only add your current Wi-Fi network.
Doing so will allow your device to connect to your Wi-Fi network like it’s the first it does.
Other options to consider
- Update iOS to the latest version. Check for and install the latest iOS update for your iPhone 8. Software updates also contain bug fixes that might be necessary to fix any software bugs that caused your iPhone 8 this Wi-Fi problem.
- Restore your iPhone 8 to factory defaults. Your last option should you suspect that a complex software error is causing you this problem is to reset your device to its factory defaults. While this reset will lead to data loss, it will likely offer an ultimate solution.
Contact your Internet service provider (carrier) or Apple Support to escalate the problem if it persists after doing all prior procedures. It could be an issue on your network provider’s end that needs to be dealt with on their end. Otherwise, contact Apple Support to report the problem especially if it’s inflicted by the latest firmware update. Doing so will let them tag it among other post-update issues that should be addressed in the next iOS version.
Connect with us
If you need more help with the use of certain functions and features of the new Apple iPhone 8 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 8. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.