Sound problems on the iPhone can be attributed to a software error or hardware damage. In most cases though, the software is to blame. Just like what happens to some iPhone 8 users who have installed the latest iOS update and ended up having trouble with sudden sound and audio malfunctions. Aside from faulty updates, there are also other factors that can adversely impact the sound and audio features of your iPhone. Among the common culprits are corrupted audio files, rogue apps, and incorrect audio settings to name a few. The good thing is, audio problems that tied to software errors and glitches are more likely resolved by performing some workarounds including the ones highlighted in this content.
Find out what to do if ever you’ll encounter the same issue and deal with sound problems on your iPhone 8.
Before we move any further, if you are looking for a solution to a different problem, them drop by our iPhone 8 troubleshooting page for we have already addressed some of the most common problems with this device. Odds are that there are already existing solutions to your problem. Try to find issues that are similar with yours and use the solutions we suggested. If they don’t work or if you need more help, fill up our iPhone issues questionnaire and we’ll help you with you problem.
Potential solutions to fix sound or audio problems with the iPhone 8
Before your troubleshoot software errors that might have caused your iPhone 8 to make no sound or unpleasant audio outputs, check for and install new software update available for your device. New firmware updates also bring in some fix patches to address existing bugs affecting various iOS devices. If by any chance, the no sound problem you are dealing with right now is inflicted by some software bugs, then installing a new iOS update will likely get it fixed. To do so, just head over to your iPhone 8 Settings-> General-> Software Update menu. If you see an update notification, back up your iPhone data and then follow the onscreen instructions to proceed with the iOS update file download and installation. Don’t forget to end the process with a reboot. If the problem persists after doing so, then it’s time to move on and troubleshoot your iPhone 8.
First solution: Flip the Ringer switch off and on
Flip the Ringer switch from Silent mode to Ringer mode. If the switch is in red position, it means that your iPhone is in silent mode and therefore the sound is off. You’ll need to flip the switch to turn the Ringer on. Also make sure that your volume level is set to an audible level. You can adjust the volume by pressing the Volume Up key on your iPhone.
Or you can also access and manage the audio settings by going to Settings-> Sounds-> Ringer and Alerts. Then adjust and set the volume to a higher level.
Second solution: Reboot your iPhone 8 (soft reset)
A soft reset is the first recommended solution to minor software glitches transpiring in mobile devices. It’s a simple yet very effective method to begin with. For starters who aren’t sure of how a soft reset is done on the new iPhone 8 device, you may refer to these steps:
- Press and hold the Side button or Power button for a few seconds until the Slide to Power Off screen appears.
- Drag the slider to power off your device completely.
- After 30 seconds, press and hold the Side button or Power button again until the Apple logo appears.
Wait until your iPhone boots up completely. Then try to play some ringtones, do some test calls afterwards to see if you can hear your iPhone sound clearly now.
A standard reboot or soft reset will not affect any of your iPhone data so no need to worry about possible data loss in the process.
Third solution: Disable Bluetooth on your iPhone 8
With Bluetooth enabled on your iPhone, it’s possible that the sound output is set an audio Bluetooth device or accessory. In that case, you won’t hear your iPhone making sound when it’s still paired and connected to the other Bluetooth-enabled device. To make sure this isn’t the trigger, try to disable Bluetooth on your iPhone 8.
To do so, navigate to Settings-> Bluetooth menu and then tap the switch to turn Bluetooth off.
After making these changes restart your iPhone 8 and then test to see if it’s audio or sound functions are already working properly.
Fourth solution: Reset all settings on your iPhone 8
If your iPhone 8 suddenly makes no sound after installing a new iOS update, then most likely the update is to blame. It’s possible that the update has overridden your current audio settings or contains a bug that’s preventing the iPhone’s audio system from functioning. As possible solution, you can try to reset all settings on your iPhone 8. This reset is different from a master reset or factory reset as it won’t affect your data. All it does is reset your iPhone to its original configuration thereby erasing any flaws inflicted by the prior incorrect settings configuration.
- To reset all settings on your iPhone 8, go to Settings-> General-> Reset-> Reset All Settings.
- Enter your device passcode if prompted.
- Then wait until the settings reset is complete.
Give your iPhone another reboot and then try if the sound is already working as intended.
Fifth solution: Master reset or factory reset
As your last resort if all else failed to fix the sound problem on your iPhone 8 is a master reset or factory reset. This will erase all your current settings, personal information, apps and data stored on your device and then restore to its factory defaults. Software bugs, glitches and malware are likewise removed in the process thus giving your iPhone a clean fresh start afterwards. Just be sure to back up all your important data before you begin with these steps:
- Tap Settings from the Home screen.
- Tap General.
- Scroll to and tap Reset.
- Select the option to Erase All Content and Settings.
- Tap Erase iPhone to confirm reset.
- If prompted enter your device passcode to continue.
Wait for your iPhone to reset to factory defaults then test the sound to see if it’s working fine now.
If that won’t work either, then you may go ahead and restore your iPhone 8 through iTunes. You can use iTunes to restore your device to a previous iOS backup file if necessary. In order to get started, you will need to secure a Windows PC or Mac computer with the latest iTunes version installed. And then connect your iPhone 8 to your computer using the Apple-supplied USB connector or Lightning cable. Wait for iTunes to recognize your iPhone and follow the onscreen prompts to proceed with iOS restore.
Seek more help
Take your iPhone to a service center if the problem continues after doing all prior procedures. It’s possible that some audio components of your iPhone 8 might have acquired some damage that needs service. It’s a must-do especially if there were previous instances when you dropped your iPhone or got it wet accidentally. There is a higher chance that the problem is due to a damaged speaker or microphone in this case.
Connect with us
If you need more help with the use of certain functions and features of the new Apple iPhone 8 smartphone, feel free to visit our Tutorial Page. There you can find a list of how-to contents, step-by-step tutorials, as well as answers to FAQs regarding iPhone 8. If you have other concerns or encountered some troubles while using the phone, you can reach us through this form. Just be sure to tell us more details of the problem or device issue(s) you may have and we will be more than happy to assist you further.
- Potential solutions to fix sound or audio problems with the iPhone 8