At first you might think that it is the usual verification process so you do as you’re prompted to do so, entered your Apple ID and password. You’re certain that you have entered the correct information but then you’re get the same prompt asking you to enter your Apple ID and password along with the options to either select Not Now or Settings. This problem has occurred to many iOS device users including iPhone SE owners.
What went wrong and what has triggered your iPhone to keep prompting you to enter your Apple ID credentials? What made you stuck on this Apple ID verification loop and how to fix it? These are the questions that we will attempt to address in this post. If you happen to bump into this posting while searching for some help in dealing with the same problem on the same device, then you might as well consider reading this entire content.
Now, before we proceed with our troubleshooting, if you have other concerns with your new iPhone SE, drop by our troubleshooting page for we have already published some guides and tutorials. You may also contact us by completing our iPhone issues questionnaire. This is a free consultation servicer we offer and all we need is information about the problem. So please give us that so that we can help you better.
What causes the Apple ID verification prompt to continue popping up on your iPhone?
Normally, you are prompted with the Apple ID verification message for security purposes. It only becomes an error when it continues to ask you the same questions even when you’re certain that you’ve already provided the correct information but still couldn’t go through.
In computer programs, problems like this are usually triggered by some malware or software virus. Nevertheless this may not be the case when it comes to iOS devices.
There are also other cases where the same issue has been tied to some misconfigured settings. This is likely the case if the problem started after you made some changes to your iPhone settings. You probably have failed to update some options that is why it is asking you to go back to your iPhone settings and make necessary corrections or changes. It may have something to do with your Apple ID’s password and security question. The Apple system might think that your password and security question are already too old and therefore, you need to update this information now. Otherwise, you may skip this process for now and do it later. Looking into the message prompt itself, it is giving you some hints on what needs to be done so as to stop the verification prompt from popping up the next time you perform certain actions on your iPhone like signing in to FaceTime. So what must be done in order to resolve this issue?
Potential Solutions and Workarounds to deal with Apple ID verification loops
Outlined below are a few helpful recommendations and generic solutions to deal with this annoying problem on Apple ID verification that constantly pop-ups on your iPhone SE. If the first solution won’t work, try the next applicable methods. You may need to try more options given that you don’t know exactly of what went wrong on your end that has triggered your device to constantly pop-up with the same verification message.
First solution: Reboot your iPhone.
If this is the first time you encounter the problem, it’s probably just a random software issue which is often rectified by a reboot. You might have done it already but it won’t hurt to give it another try and then see what happens.
- To do so, press and hold the Power (Sleep/Wake) button until the Slide to Power off screen appears. Drag the slider to completely power off your device. Wait for about 30 seconds, then press and hold the Power button again until the Apple logo appears.
Alternatively, you can also do a force restart on your iPhone. To do so, press and hold the Power (Sleep/Wake) button and Home button simultaneously for at least 10 seconds then release both buttons when the Apple logo appears.
Your iPhone then reboots. After the reboot, try to observe if the Apple ID verification prompt pops up again. If it still appears, try the next possible solution.
Both methods are considered safe as they won’t affect any data stored on your device.
Second solution: Change your Apple ID password and security question.
Another possible reason as to why you’re constantly getting the Apple ID verification prompt is that your Apple ID password may have already expired and therefore needs to be changed. Your next option and possible solution to try on is resetting your Apple ID password and security question. You will need to go to the Apple website, sign into your Apple account then change your security question and password. Be sure to take note of your new password and security question so you won’t forget it. Here’s what you should do:
- Open a web browser on your computer.
- Navigate to Apple ID website or type this URL https://appleid.apple.com/ on the address bar of your browser.
- On the main page, enter your Apple ID and password then click the Go icon represented by Right arrow to sign into your Apple account.
- Navigate to the Security section on the next page. Within that section, you will see a link that says Change Password. Click on that link to change your Apple ID password.
- If prompted, enter the correct answer(s) for your security question(s) that you’ve set up for your Apple ID account.
- Click Continue after entering the correct answers to your security questions.
- To change your security question, click the link that says Reset Security Questions and then follow the onscreen instructions to complete the process.
After making changes to your Apple ID password and security questions, try to use your iPhone SE as you normally do. If the Apple ID verification pop-up appears on your screen, tap on Settings then enter your new Apple ID password for logging in. Once you have successfully logged into your account, you’re good to go. Try the next applicable solutions, if necessary.
Third solution: Sign out of iCloud and sign in again.
Other iPhone users who ran across the same issue have found a cure by performing this workaround so you might as well consider giving it a try this time. Here’s how it works:
- Go to Settings.
- Tap iCloud.
- Select your iCloud account.
- If prompted, enter your password.
Observe if the verification prompt shows up. If it still pops up, try to sign out of your iCloud account and then sign in again.
Fourth Solution: Work with Settings
Follow these steps if you’re still unable to fix the problem up to this point. This workaround has done wonders to some of those who were dealing with the same issue on their iPhone or iPad.
- When the Apple ID verification prompt pops up, tap Settings.
- Sign into your account with your Apple ID and password. Doing so will get rid of the message prompt momentarily.
- Now, backup your iPhone SE to iTunes or iCloud. To backup to iTunes, you will have to connect your iPhone to a computer using the supplied USB cable. This means that you need to secure a computer (Windows or Mac) with the latest version of iTunes software to use. Meanwhile if you opt to backup to iCloud, you will need a stable Wi-Fi connection and sufficient charge on your iPhone to complete the process without any interruptions.
- Once you’re done with the backup, open the Settings app on your iPhone. To do so, tap on Settings from the Home screen.
- Next, tap General then select Software Update.
- If an update is available, download and install the update. If your iPhone SE is already running the latest version of iOS and there are no updates available yet, skip this step. Proceed by restarting your iPhone.
- When your iPhone boots up again, go to Settings-> iCloud-> then tap on the Apple ID username and email address.
- Sign into iCloud, if prompted.
- Exit Settings then reboot your iPhone one more time. After it boots up, try to see if the Apple ID verification prompt still shows up.
Many of those who performed the abovementioned procedures were able to fix the problem. Hopefully you too will get the same positive result from doing so. But if you find no luck, then it’s probably time to seek further assistance from Apple geniuses.
Contact your carrier or Apple Support to escalate the problem should it persists after exhausting all your efforts and trying any means to resolve the issue. They might be able to give you other options or recommend other solutions using some dedicated tools on their end.
Connect with us
Visit our troubleshooting page to view more solutions to other iPhone problems we have addressed in our prior posts. If you wish to reach our iOS support team for further assistance, then you may do so by filling up this form with all the required information. Be sure to provide us with the significant details of the issue that you need help with so we would be able to give you the best possible solutions and recommendations to try on.