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Apple iPhone SE iCloud Issues: Unable to synchronize or backup data on iCloud [Troubleshooting Guide]

When it comes to getting the most up to date documents, the best place to go is iCloud Drive. iCloud Drive is an online hub where you can securely back up and access all your documents from your iPhone, Pad, Mac, and Windows computer. You can store all your documents from any of your devices in one place, keep files and folders updated across all your devices, create new files and folders from iCloud-enabled apps, work on the same file across multiple apps, and access files from your computer everywhere with iCloud Drive.

These are among the many things iCloud has to offer. Unfortunately, not all iPhone users have the same positive experience with iCloud Drive. As a matter of fact, many people are complaining about having issues or errors while attempting to use the service. What causes these errors to instigate and how to deal with them on your iPhone SE? Read on to find out.

Now, before we proceed with our troubleshooting, if you have other concerns with your new iPhone SE, drop by our troubleshooting page for we have already published some guides and tutorials. You may also contact us by completing our iPhone issues questionnaire. This is a free consultation servicer we offer and all we need is information about the problem. So please give us that so that we can help you better. 

Possible causes of iCloud issues on your iPhone SE

One of the requirements for you to use iCloud Drive is a stable network connection. You will need to access iCloud.com in order to set up your iCloud Drive account and get started with storing and accessing up to date documents across all of your devices. Prior to the iCloud Drive setup, you will need to sign in to iCloud with your Apple ID on all your devices. You also need to make sure that your devices meet the minimum system requirements including versions of iOS, browser, and computer you are using. Failure to meet these requirements can likewise result to having errors when using iCloud Drive services.

Network problems including slow or unstable connectivity and no connection can result to being unable to back up data to iCloud. Synchronization between your data and iCloud will also not work in this case. Network outages can also result to the same problem to occur when using iCloud-based services on your iPhone. When it comes to software incompatibility issues, users may not be able to run the iCloud-based app due to outdated platforms.

Other factors that can trigger issues to arise when using iCloud would include incorrect logins, misconfigured options or iCloud settings are not properly configured. In some cases, random software glitches are to blame. iCloud storage limit is also a factor to consider especially when you encounter errors in storing more files to your iCloud drive. App folders, libraries, or files with .tmp extensions should not be stored in iCloud Drive. Typically these files come in large sizes. Storing more files of these types can immediately consume your iCloud storage allocation which is 5GB. If you exceed that storage limit, you can get more starting at 50GB for a corresponding fee per month.

How to deal with iCloud problems on your iPhone SE?

There are several workarounds and potential solutions you can try on when dealing with iCloud synchronization and back up issues on your iPhone SE. Performing these workarounds can help you determine and resolve the underlying cause. Given that most of these issues are related to the software, the chance of getting them fixed is higher. Should you wish to troubleshoot the problem right now, then here are the things you can do. Be sure to test your device after completing each method to see if the problem is fixed. Otherwise, try the next applicable methods.

First Solution: Reboot your modem/router.

If you are getting errors with iCloud due to network issues like intermittent or no connectivity, then most likely the problem is on the network and that is what you need to deal with first in order to get iCloud services back up and running fine on your iPhone again. These problems are usually resolved by rebooting the wireless modem/router. Doing so allows your modem/router to establish fresh and new connection to the main network and thereby eliminates any existing glitches within the home-network system components.

 

  • To do so, just press and hold the power button of your wireless modem/router until it powers off completely. Wait for at least 30 seconds and then press the power button again until the turns back on.

 

When the router/modem reboots, restart your iPhone and then try to use iCloud services afterwards. To do so, press and hold the Sleep/Wake button until the slider appears. Drag the slider to power off your iPhone completely. After a few seconds, press and hold the Sleep/Wake button again until the Apple logo appears. Wait for your iPhone to complete the reboot and then try using iCloud again.

Second Solution: Verify and ensure that Wi-Fi is enabled on your iPhone SE.

A Wi-Fi connection is required for iCloud services to function on your device. Typically, you will see the Wi-Fi icon on the status bar of your iPhone if the it is enabled. In case you do not see that icon, try to check and turn on Wi-Fi, if necessary.

 

  • You can access the Wi-Fi menu using the Control Center. Simply swipe up from the bottom edge of the screen and then tap the Wi-Fi icon to enable the feature.
  • Alternatively, you can tap the Settings icon from the Home screen then tap Wi-Fi (Settings-> Wi-Fi). Make sure that Wi-Fi is enabled. If necessary, tap the preferred Wi-Fi network and enter the password to Join.

 

Third Solution: Forget network and reconnect.

Again for iCloud issues that are associated with wireless network issues like incorrect network password or unable to connect to the Wi-Fi network for some reasons, you can try to forget the current network and then reconnect. This denotes removing the current network and reconnecting to the network to ensure that a correct password is used. Here’s how it’s done:

 

  • Tap Settings from the Home screen.
  • Tap Wi-Fi.
  • Tap the wireless network you are currently using.
  • Tap Forget This Network.
  • Tap Forget to confirm action.

 

Reconnect to the preferred wireless network afterward using the previous steps.

Fourth Solution: Logout of iCloud and sign in again.

Errors and issues that are isolated to iCloud account are usually rectified by logging out of iCloud and logging in again. Follow these steps:

 

  • Tap Settings from the Home screen.
  • Tap iCloud.
  • Scroll to and tap Sign Out.
  • Tap Sign Out again to confirm action.
  • If prompted, tap Delete from iPhone to turn off Documents and Data.
  • If prompted, tap the preferred option on Safari data and contacts.
  • Enter the correct Apple ID password, then tap Turn Off to turn off Find My iPhone.
  • Log in to iCloud again by going to the iCloud settings screen.
  • Enter the Apple ID and password in the given fields.
  • Tap Sign In to continue.
  • Tap your preferred option, if prompted about uploading and merging Safari data.
  • Tap the preferred option for iPhone use of Location.

 

Also ensure that you have selected the correct synchronization options you preferred in iCloud. To do so, head over to Settings-> iCloud-> then tap the switch next to the data options you want to be synchronized or backed up on iCloud.

Fifth Solution: Disable iCloud backup on your iPhone SE and re-enable it.

Toggling iCloud backup option can also rectify minor glitches with iCloud backups. Here’s how it works:

 

  • Tap Settings from the Home screen.
  • Tap iCloud.
  • Scroll to and tap Backup.
  • Tap the switch next to iCloud Backup to disable backup.
  • Wait for 30 seconds then tap the iCloud Backup switch to enable it again.
  • To test backup, tap Back Up Now. Doing so will initiate iCloud backup test.

 

Other things to consider if your files don’t update to iCloud

 

  • Make sure you have enough iCloud storage. Buy more, if necessary.
  • Sign in to iCloud on all your devices and turn on iCloud Drive.
  • Verify internet connection and make sure it’s working and stable.
  • Check and install the latest versions of Pages, Numbers, and Keynote on your device to make sure they’ve met the minimum system requirements with iCloud Drive.
  • Create a new document and save it to see if it successfully uploads to iCloud. Try other documents if the new document uploads.
  • Update your iPhone SE to the latest iOS version available. You can try the iOS 11 beta platforms, if necessary to see if that will fix the problem.

 

How to access backup files in iCloud Drive?

You can access your backup files in the iCloud Drive by going to iCloud.com in the iCloud Drive app and iWork apps such as Pages, Numbers, and Keynote on any supported web browser. You can also access files on your Mac computer through iCloud Drive in Folder, from the iCloud Drive in File Explorer on Windows computer, and from the iCloud Drive app on your iPhone SE. If you don’t see your files in the iCloud Drive or iWork, verify and ensure that you have set up iCloud Drive on all of your devices.

Seek more help

If you’ve tried all these methods and still your files don’t upload, backup or sync to iCloud, contact Apple Support to escalate the problem and request further assistance and recommendations.

Connect with us

Visit our troubleshooting page to view more solutions to other iPhone problems we have addressed in our prior posts. If you wish to reach our iOS support team for further assistance, then you may do so by filling up this form with all the required information. Be sure to provide us with the significant details of the issue that you need help with so we would be able to give you the best possible solutions and recommendations to try on.

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