This post contains compiled solutions, suggested workarounds, and tricks to deal with an issue in which end-users get stuck in the “waiting…” or ”installing…” status while attempting to update, download or install apps on their Apple iPhone 6 (#Apple #iPhone6). Read on to learn what causes this problem, get rid of it, and finish updating, or installing apps on your iDevice.
There are many factors that can trigger problems and errors to occur during apps update, download and installation in mobile devices running on either Android or iOS platform. Each of these problems is associated with certain error codes and prompts that serve as hints for end-users to identify the cause and obtain quick solutions.
“Stuck on “waiting…” or “installing…” state while trying to download, install and update apps on the Apple iPhone 6 and user cannot get through the error prompt as the iPhone display is frozen.”
Possible Causes of Apps ‘Waiting’ problem
Apps download, installation, or update problems that are associated with error prompts like “waiting,” “try again later,” and the like, are often due to some troubles with the network, App Store, device settings, or problems on the app itself. Sometimes, the problem also occurs when you attempt to update multiple apps at one time. To determine which of these factors have caused you to encounter such problem while attempting to do any of these actions on your device, take note of the error message that shows up on screen as it often helps you where to start and what to do next.
Pick and try any of the following methods, which you think best applies to your situation. Otherwise, you may opt to give each of them a try and test your device to see if the problem is fixed afterwards.
- Reboot your phone.
Performing a simple reboot (soft reset) can help you deal with minor firmware issues including erroneous apps on your phone. Press and hold down the Power button for a few seconds until the Power off slider appears. Power it off, wait for about a minute or two and then turn your iPhone back on.
- Resume app download or update on the App Store.
This method also works for some iPhone owners who were stuck in “iPhone app waiting” state while downloading an application. Here’s how you do it:
- On your iPhone, go to the App Store.
- Locate the app you want to download.
- Tap the Free button to download free app version or purchase for a paid version.
- Tap the Install button to proceed.
Follow the onscreen prompts until the app is successfully downloaded and installed on your phone.
- Sign out and in to the App Store.
Sometimes, such problems can arise due to server errors. For example the App Store and other Apple services are experiencing technical difficulties (outages) or servers for these services are temporarily down. In this case, you can try signing out from the App Store and then sign in again at a later time. Here’s how it works:
- Go to your iPhone Settings.
- Tap Store (App Store).
- Tap Apple ID.
- Tap Sign Out.
- Open the App Store on your iPhone.
- Navigate to the Featured
- Scroll down to the bottom of the screen.
- Tap Sign In.
- Select Use Existing Apple ID.
- Log In to your account.
The stuck apps should now reset.
- Switch wireless network.
Considering the problem is triggered by the network, you can try using a different Wi-Fi network and see if it works. To determine if the problem is network-related, you can also try to bypass your connection or access the Internet via wired connection. Here’s how:
- Connect your iPhone to a computer (Mac or Windows PC) using a compatible USB cable.
- Open iTunes.
- Wait for the computer to recognize your iPhone. It should appear in the iTunes DEVICES section.
- On the right side of iTunes, locate and click the Apps tab. A list of apps will appear on the left, along with the labels Install, Remove, and Update. If you see an Install button, it means the app is not yet installed. Click on it to install the app. If the app is labeled with Remove, it means it’s currently installed and clicking on that button will delete or uninstall the app. Apps that are labeled with Update means updates are available for the said apps and tapping on the Update button will initiate and apply the update.
- Finally, on the bottom-right of iTunes, locate and click the Sync button.
- Remove and re-install the app later.
When you see the apps are stuck in the updating or installing status within the App Store, try to do these:
- Go to your iPhone Home screen.
- Press and hold on the stuck app icon.
- When the icon starts to wobble, tap the X on the app icon.
Alternatively, you can:
- Go to your iPhone Settings-> General-> Usage-> tap on the stuck app under Storage-> tap the Delete App button-> re-download the app from the App Store.
That should restart the installation or updating process.
- Verify or configure network settings.
Generally, app updates are done through Wi-Fi only. And in most iDevices, the “Use Cellular Data” switch is disabled by default, preventing users from downloading apps or updates to apps via 3G/LTE network. If Wi-Fi is not working, then you can try to use cellular data for apps update or install. All you have to do is enable the option to Use Cellular Data on your iPhone. To do so, go to Settings-> iTunes & App Store -> Scroll down and enable the option to Use Cellular Data.
More Helpful Tips:
- To avoid having this problem in the future, perform updates or install apps one at a time.
- Also consider checking the memory status on your iPhone. Sometimes, you won’t be able to download, install, or update an application because of insufficient memory storage space on your iPhone. Clear up some space of your phone’s internal memory, if needed.
Connect with Us
Need help with a problem on your iPhone 6 or other iDevices? Tell us more about it and get free assistance from our iOS support team by filling up this form. And if you do, please indicate all significant details of the problem you have with your device, so it would be easier for us to determine the possible culprits and come up with more efficient solutions and workarounds for you to try on. You may also browse for other solutions to pertinent device issues addressed in our previous posts all through our iOS troubleshooting page.