How to Use & Manage Apple iPhone 6s Call Forwarding, Conferencing, Blocking, Caller ID, Call Logs settings

The iPhone 6s (#iPhone6s) comes with iOS 9 — the world’s most advanced mobile operating system that is packed with major enhancements to the phone’s built-in applications, including a smarter Phone application. This content will help you make the most of some significant features built into this iPhone’s stock phone app.


In an effort to address the needs of all newbies to the #iOS platform, we’ve decided to start from the very basics on how to use the built-in Phone application to make or receive phone calls as well as how to enable some key features within the application. Let’s begin.

How to make a call on your iPhone 6s via stock Phone App

It’s a no-brainer but just to make sure we’ve got everything covered, we’ll start from where we should. These are the standard procedures on how to initiate a phone call on your new iPhone via iOS 9 Phone application:

  1. Tap Phone from the Home screen.
  2. When the Keypad tab displays, tap to enter the phone number you want to call. If you opt to place a call from the Phonebook, tap the Contacts tab to continue to step 4.
  3. Tap the Call button.
  4. Tap the Contact.
  • In the Search field provided, you can just type the part of the contact name to narrow down the list.
  1. Tap the phone number.

While on call, you can do any of the following actions:

  • Toggle the microphone on and off by tapping the Mute icon. When the call is muted, the button will become white.
  • Display the numeric keypad during a call by tapping the keypad icon, located next to the Mute Once you’re done using the numeric keypad, return to the call screen by tapping Hide.
  • Turn speakerphone phone on or off by tapping the Speaker When speakerphone is enabled, you will see the icon becomes white.
  • View stored contacts by tapping Contacts.
  • Initiate a video call with another iOS or Mac OS user by tapping FaceTime.
  • Start a conference call by tapping Add call.


  • To go back to the home screen while on a call, simply press the Home key. From the Home screen, you can return to the call by tapping the green bar located at the top of the screen.
  • To hang up, tap the End call

How to configure Caller ID settings on your iPhone 6s

CallerID or Caller Identification refers to a phone service designed to transmit a caller’s number to the called party’s device during the ringing signal or before an incoming call is answered. The caller’s information may be displayed on the other end’s phone screen or on a separately attached device designed for such purpose.

Here are the steps to access and manage Caller ID settings on your iPhone 6:

  1. Tap Settings from the Home screen.
  2. Tap Phone.
  3. Scroll to and tap Show My Caller ID.
  4. Tap the Show My Caller ID switch to turn the feature on or off. When turned on, your caller ID/phone number shows on the recipient’s end every time you call. Otherwise, your phone number won’t show.

Note: Your Caller ID can be blocked on a per-call basis. All you need is the right code to dial or enter before the 10-digit number. Please contact your carrier for the correct code to use.

How to View and Reset Call Logs on your iPhone 6s

Call logs typically contain more details on all calls you’ve made and received, including the estimated amount of time you’ve spent on your phone calls. This information can be used especially if you’ve got some questions or disputes on your phone bills. Here’s how to view and reset call logs on your iPhone 6s.

To view call logs, follow these steps:

  1. Tap the Phone icon from the Home screen.
  2. Tap Recents.
  3. Tap All.
  4. To reset call logs, tap Edit.
  5. Select any of the given options:
  • To delete individual calls logs, tap the minus (-) sign.
  • To delete the entire call logs, tap Clear, and then tap Clear All Recents.

How to Use Call Forwarding on your iPhone 6s

Call Forwarding or call diversion is a phone feature that lets you redirect incoming calls to other number, phone, or voicemail box. Forwarding or routing calls is a great trick especially in situations where you really can’t answer phone calls on your phone. When enabled, all inbound calls to your iPhone 6s will be routed to the number you’ve specified to forward all incoming calls to.

Here’s how to enable Call Forwarding on your iPhone 6s:

  1. Tap Settings from the Home screen.
  2. Tap Phone from the Settings menu.
  3. Scroll to and tap Call Forwarding.
  4. Tap the Call Forwarding switch to turn on Call Forwarding.
  5. Enter the forwarding number you want on the Forwarding To field.
  • To route all incoming calls to your voicemail, just use your own voicemail number.

You should then see the Call Forwarding icon shown in the status bar. This icon indicates Call Forwarding is enabled on your iPhone.

Conditional and Unconditional Forwarding

Call Forwarding is divided into two types, namely, unconditional and conditional. If you want to immediately forward all calls to another phone number without letting the device to ring, you can enable Call Forwarding Unconditional (CFU) feature. Just refer to the above steps to activate this feature.

If you want to forward incoming calls to another phone number/device if you don’t or can’t answer them, then you can activate the Call Forwarding Conditional (CFC) feature on your iPhone. However, CFC cannot be configured through your iPhone menus. This means if you opt to use this Call Forwarding feature, you need to contact your network carrier to get the correct codes or short codes for call services.

  • If you want to change the Call Forwarding number, tap Forward to, enter a different number you want, then tap the Back
  • If you don’t want to use Call Forwarding anymore, simply disable the feature by tapping the Call Forwarding switch to OFF. To do so, navigate to Settings->Phone->Phone->Call Forwarding.

How to Block Calls from your iPhone 6s

As the name implies, Do Not Disturb (DND) feature is used to silence calls, alerts, and notifications you get while your phone is locked. You can also use this feature to set a time or select which or whose calls from you will allow. In short, you can block any calls you don’t want to get. Here’s how it works.

Enable Do Not Disturb on your iPhone 6s with these steps:

  1. Tap Settings.
  2. Tap Do Not Disturb.
  • To turn on Do Not Disturb now, select Manual. Otherwise, tap Settings->Do Not Disturb->activate Scheduled option, and then set your preferred time for DND to activate.

Block All Incoming Calls using DND or Do Not Disturb

To block all calls from your iPhone using DND feature, you need to access the Control Center. Follow these steps:

  1. Swipe up from the bottom of the screen.
  2. Enable Do Not Disturb. (Please refer to the above steps). You will know if DND is enabled if the moon icon appears on the upper corner of the display.

To Block Calls from your iPhone via Settings menu, follow these steps:

  1. Next, swipe up from the bottom of the screen. Doing so opens the Control Center.
  2. From the Control Center, tap the crescent/half-moon icon.

To Block Calls from a Number, follow these steps:

  1. Tap Phone from the Home screen.
  2. Tap Recents.
  3. Tap the Information (i) icon located next to the contact or phone number you wish to block.
  4. Scroll down to the bottom of the information screen, and then tap the option to Block this Caller.
  5. Proceed by tapping on Block Contact.

All calls from the specified number will not connect to your device/number.

  • To Unblock a phone number, navigate to the Recents menu, tap the information icon next to the contact number you’ve blocked, and then tap Unblock this Caller.

To view contacts and phone numbers you’ve blocked follow these steps:

  1. Tap Settings.
  2. Tap Phone.
  3. Tap Blocked.

All blocked contacts will then be shown.

  • To add more numbers to block, just tap Add New.
  • To unblock numbers from within the Settings menu, tap Edit and select Unblock.

How to use Conference Calling on your iPhone 6s

Conference calling involves more than two people on the line. With your new iPhone, you can make a conference call without a need for call waiting. Here’s how it’s done:

  1. Launch the Phone app and make a call.
  2. While on a call, tap Add Call (+).
  3. To make another call tap Merge Calls once the second call connects.
  • You can now set up a conference call with a maximum of five people.
  1. To view more options, tap the Information (i) icon.
  2. To drop one person from the conference, tap End next to person you want to release.
  3. To talk privately with anyone from the conference call, tap the Private button next to the person. You can resume the conference call by tapping on Merge Calls.
  4. To add an incoming caller to the conference call, tap Hold & Accept, and then tap Merge calls.
  5. To switch between calls, put a call on hold and tap Swap.
  6. To talk with both parties at once, tap Merge Calls.
  7. To answer an incoming call (call waiting), tap any of the following options you prefer:
  • Send to Voicemail – ignores the call and send it to voicemail.
  • Hold & Accept – Put the existing call on hold and answer the new call.
  • End & Accept – End the existing call and answer the incoming call.

The other party you are speaking with may hear the call waiting tone on their end by the time you receive a second call.

Connect with us

We are always willing to help fix your problems with your Apple device. Browse through our existing troubleshooting posts or you may contact us directly by completing this form and hitting the Submit button. Make sure you provide all the necessary information about your phone and the problem so that it would be easier for us to help you.