Welcome again to another edition of our focused troubleshooting series for the iPhone 6. In this installment we will tackle one annoying issue that you may be facing with the device and this is the screen flickering problem. We have picked one issue of this nature that has been sent to us by one of our readers and will provide the necessary troubleshooting steps that hopefully will fix the problem.
If you own an iPhone 6 or any other iPhone model for that matter then feel contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do send us an email try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
iPhone 6 Screen Flickering Problem After Phone Got Dropped
Problem: So this morning I was getting ready for work and I had my phone in my locker. As I was grabbing my belt it swiped the phone and it fell about 5 ft straight down on the screen. I had it in a tech21 case and tempered glass screen protector. The tempered glass is shot and my screen is still in good shape. The only problem is that it’s flickering now and the screen is a sort of yellowish green and sometimes blue. It’s still functioning just fine seeing that I’m writing this on my phone although I am a little concerned I could end up having a seizure with all this flickering. Lol any help on a diy fix would be greatly appreciated.
Solution: The drop may have damaged some internal component in your phone which is now causing this issue. I’d avoid doing the DIY route in fixing a hardware related problem unless you really know what you are doing. The best option right now is to have your phone assessed at an authorized service center.
Before bringing your phone for repair though I suggest you back up your phone data then restore your phone as a new device. This way you will be able to check first if the flickering issue is caused by a software glitch.
Before you restore your phone
- Make sure that you have the latest version of iTunes.
- Use iTunes to back up your device. Transfer and sync any additional content to your computer.
- If you’re using iOS 6 or later, go to Settings > iCloud and turn off Find My iPhone.
Restoring your phone
- Connect your device to your computer using the cable that came with it.
- Select your iPhone, iPad, or iPod when it appears in iTunes.
- In the Summary panel, click Restore.
- Click Restore again to confirm that you want to restore your device to factory settings and delete all data and content. iTunes will download the device software file and restore your device.
- After your device is restored to factory settings, it will restart. When it does, you’ll see the “Slide to set up” welcome screen. Follow the steps in the device Setup Assistant. You can set up your device as new or use a previous backup. If you restored an iOS device that has cellular service, it will activate after you finish setting up your device.
Engage with us
If you have any concerns regarding your iPhone feel free to contact us using this form. We will provide you with free technical support regarding the issue you are facing with your device. Just make sure to provide as much detail as possible so that we can make an accurate diagnosis.