Common Apple iPhone 5S Problems And How To Fix Them

A lot of people choose the iPhone 5S over other smartphone models since it simply works. If you’re thinking that you won’t encounter any issues with this device then you have a surprise in store for you. Although generally stable the iPhone 5S is still an electronic equipment which means that it is bound to have some hiccups. In this post we will be discussing some of the common problems iPhone 5S owners face with their device and how to fix them.

iphone 5s

If you own the iPhone 5S and are having an issue with it maybe we can help you fix it. Email us your problems at [email protected] and try to describe it with as much detail as possible.

Blue Screen of Death

You might have heard of the term Blue Screen of Death (BSOD) which is usually associated with the windows operating system. Well, this condition is also present in the iPhone 5S. What happens is that when a user is editing a document in Pages, Keynote, or Numbers and the Home button is pressed the BSOD bug will occur. Some users however have reported that it also occurs in some other apps. This problem is caused by some interaction issues between the 64-bit processor of the phone and the 32-bit apps that runs on it. To solve this issue try downloading the latest software update for your device.

Some other solutions that work include

  • Exit or close the applications properly before you press the home key.
  • Make sure you update all the applications installed on your iPhone 5S to be compatible with iOS7.
  • Go to Settings > iCloud > Documents & Data and slide off iCloud sync for iWork apps.
  • Contact Apple professionals for help.

Faulty Sensors

The iPhone 5S is loaded with various sensors that are used to take all sorts of data. Sometimes the Compass, gyroscope, or accelerometer are faulty. Since this is a hardware issue the best course of action is to simply bring your device to an Apple store and ask for a replacement or a fix.

Noisy Buttons

Several consumers are complaining that the Home and Power button of this device clicks loudly and even rattles. While getting a replacement device they found out that the same condition exists in their new device. Since this is already a design issue one way to minimize this noise is to probably get a phone case or protector.

Too hot, battery drains fast

Not all owners of this device are experiencing this however those that do report that a fully charged battery will become empty in just a span of minutes. They have also reported excessive heat on their device. One possible cause of this is that there are several apps running in the background. It could also be a hardware issue.

To check if it is a software issue first backup all of your data.

  • From the home screen, tap Settings.
  • Scroll to and tap General.
  • Scroll to and tap Reset.
  • Tap Erase All Content and Settings.
  • Tap Erase iPhone.
  • If prompted, enter the Apple ID Password, then tap Erase.
  • The device is reset and ready to use.

After performing this procedure check and see if the issue still exists.

Purple glare on photos

The camera on the iPhone 5S is one of the best there is in a smartphone however it also has its own issues. Users have been complaining that a purple glare exists when there is a light source at the edge of the frame. Apple released a statement detailing a workaround to this saying that “Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect.”

Home Button Not Working

The Home button not working issue is one of the most common problems users will face on their iPhone. It is mainly caused by a worn-out button. If the device is still under warranty just bring it to an Apple Store and have it fixed.

Microphone Not Working

What good is a phone if it can’t be used in making calls? Most iPhone 5S users have complained that the microphone on their device does not work. It can’t be used to make calls and it can’t be used to record a voice.

Several steps that may be done to fix this include

  • Removing the protective film on the screen
  • Make sure that the app has permission to use the microphone (Settings > Privacy > Microphone)
  • If the iPhone 5S case is interfering with the microphone then try removing it.
  • Contact the Apple technical support team.

Engage with us

If you have any concerns regarding your iPhone feel free to email us at [email protected]. We will provide you with free technical support regarding the issue you are facing with your device. Just make sure to provide as much detail as possible so that we can make an accurate diagnosis.